Klaben Ford Lincoln

First off, I called my Sales Person, Tex, who set me up with Service with Joe French. Tex was already off work and handled my service visit for the next morning. Tex is an AWESOME Salesperson and I will with Service with Joe French. Tex was already off work and handled my service visit for the next morning. Tex is an AWESOME Salesperson and I will and have recommended him to others. If I return in the future for another vehicle I will definitely use Tex. Now Service with Joe French was also AWESOME. Joe has been my service advisor in the past and because my current advisor did not retrun my call, Tex set me up with Joe and I have asked for him to remain my advisor. I am very pleased with the service I have received on my 2009 explorer as well as my 2007 Edge in the past. I would and will recommend Klaben to all my friend and family. I would also like to put in a word for Mona, she has also helped in the past and would also recommend Mona, she is a fabulous person and great personality. Love the 3 people mentioned above. awesome people, please acknowledge them as they are so very deserving of their great customer service. Thank You Dawn Hutzell 330-626-0647 More

I don't do reviews, so for me to take time and do a review means I was really impressed and beyond satisfied with my recent experience with Kenny King and Klaben Ford. Besides that Kenny told me I coul review means I was really impressed and beyond satisfied with my recent experience with Kenny King and Klaben Ford. Besides that Kenny told me I could not get floor mats if I didn't do this review. Just kidding "Kenny". Seriously the car is a joy to drive and Kenny's help in finding us the right car for us was much appreciated. Keep up the good work and we will see you the next time my wife and I need our next car. More

Kenny and Mike was amazing to work with. They were both friendly, knowledgeable and explained everything. I have already recommended them to several people as well as handed out their cards. I am so than friendly, knowledgeable and explained everything. I have already recommended them to several people as well as handed out their cards. I am so thankful to live close enough now to come to Klaben for all my auto needs. I still live in another state but it is well worth the 5 hour drive to get there! More

was very impressed with the dealership overall and the employees were very friendly just walking in the door. I dealt with a salesman named mike cooney and found him very helpful in answering all my quest employees were very friendly just walking in the door. I dealt with a salesman named mike cooney and found him very helpful in answering all my questions and giving me what I considered a very fair deal. would recommend this dealership and salesman in the future. More

I was in need of a good used car and Doug Carter was highly recommended. Doug provided me with excellent customer service and he took care of all my needs and concerns. I will definitely buy all my ca highly recommended. Doug provided me with excellent customer service and he took care of all my needs and concerns. I will definitely buy all my cars from Doug in the future. Thank you for the great buying experience. More

Rosco and his fellow teammates are by far the friendliest sales staff I have ever encounter. They treated us like family and was never pushy or overbearing . They are all very knowledgable and full of helpfu sales staff I have ever encounter. They treated us like family and was never pushy or overbearing . They are all very knowledgable and full of helpful information for today and the future. I will definitely be back for the Klaben experience again . Two thumbs up guys! More

Had a wonderful experience with my service rep. and everyone around. They were all friendly and willing to answer questions I had. They are also very through going over all the details that involve you everyone around. They were all friendly and willing to answer questions I had. They are also very through going over all the details that involve your vehicle. I have always had polite and courteous service at my dealership and highly recommend them. More

Kim, my customer service rep, is fantastic to work with. Kim, my customer service rep, is fantastic to work with. She is very professional and very attentive to any concerns that I have. Even though it is Kim, my customer service rep, is fantastic to work with. She is very professional and very attentive to any concerns that I have. Even though it is more expensive to have my vehicle serviced at Klaben, I bring it there because I trust her honesty and integrity. I never feel that she is trying to sell me unneeded services. She is strictly concerned with looking out for my best interest and safety. I CAN'T RECOMMEND HER ENOUGH!!! As long as she is there, I will always have my vehicle serviced there. More

Our overall experience was very good. Our salesman, Tex Welch was excellent. We have bought our last three cars from Tex. Our daughter just purchased a car from him also. Tex has always been very professi Welch was excellent. We have bought our last three cars from Tex. Our daughter just purchased a car from him also. Tex has always been very professional and very helpful. We would very highly recommend Tex to our friends and family. Chip and Mary Kline More

Kim communicates well, both listening and explaining. Ensure the reasons for the repairs, option and cost were clear and agreed upon. Willing to allow me to see the issues and talk to the mechanic. Ens Ensure the reasons for the repairs, option and cost were clear and agreed upon. Willing to allow me to see the issues and talk to the mechanic. Ensure my wishs for the handling of the vehicle we followed More