Klaben Ford Lincoln

Outstanding customer service. I drove over four hours to this area to look used Lincoln Navigator Ls and Klaben really set itself apart on customer service and integrity. The vehicle was in even better cond this area to look used Lincoln Navigator Ls and Klaben really set itself apart on customer service and integrity. The vehicle was in even better condition than advertised. Every part of the purchase went incredibly smoothly. I will not hesitate to recommend Klaben and Gene G to anyone and will certainly reach out to this dealership for other purchases in the future. More

Last year around this time I came into Klaben after a bad car accident . I had totaled my car and broke my arm the staff helped me into a new car but it was a lease a week later my aunt was told she had canc car accident . I had totaled my car and broke my arm the staff helped me into a new car but it was a lease a week later my aunt was told she had cancer with no kids of her own I had to drive my aunt to Cleveland every day for her treatments for 3 months which put me in a bind with my miles so after a year . I called Ty Davis and asked him if he could help me he said come in and he would get me out and into something else. True to his word he put me into a 2013 ford fusion and saved me a lot of money. Ty Davis was very nice, kind and even offered us lunch . I am truly blessed at what Ty Davis and klaben did for me. I would put him to the top of my list for great customer services. Thank you Ty for everything . More

JP was wonderful to work with. I am not one to deal with all the fluff. I walked in, knowing what I wanted and where I wanted my pricing to fall. JP worked with me to make that happen. The whole Klaben F all the fluff. I walked in, knowing what I wanted and where I wanted my pricing to fall. JP worked with me to make that happen. The whole Klaben Family was wonderful to work with. JP was friendly, professional and understanding. I would recommend working JP to any potential customer, and will definitely work with him on my next vehicle purchase. More

I have purchased and leased several vehicles from Klaben over the years. My salesman is Don Cheatwood. I would never go anywhere else. My experience has always been great. Don is very knowledable, cour over the years. My salesman is Don Cheatwood. I would never go anywhere else. My experience has always been great. Don is very knowledable, courteous and most importantly honest. He always seems to help me find a vehicle I love and that fits in my budget. The service department is great too! I work with Mona Crooks when I take me vehicles in and she always takes great care of me. My current ride is a Ford Escape...love it! More

I called Mike Cooney about a 2011 Ford Fusion I found on the internet. He was very accepting and was able to make a meet with me coming from Youngstown the next day. Upon arrival, I was helped by Terry Baug the internet. He was very accepting and was able to make a meet with me coming from Youngstown the next day. Upon arrival, I was helped by Terry Baughman and Mike Cooney. I am in my early 20's and a first time buyer. Terry and Mike both made it very simple and easy for me. The car was pulled up to the curb and ready for me to look at upon my arrival. They took the time to sit down with me and run through every different scenario and spec of the car. They even stayed later than they were suppose to because I decided to leave with the car that night. Terry Baughman and Mike Cooney were very helpful and friendly along with the entire Klaben staff. They even did follow-ups with me within the next few days after purchase. I would definitely recommend Klaben Ford to family or friends. More

Klaben Ford of Kent, Ohio delivers. I was searching for and bought a new 2013 Ford Escape from Klaben. Other dealers advertised low prices but did not have the selection when I stopped by. Klaben Ford had and bought a new 2013 Ford Escape from Klaben. Other dealers advertised low prices but did not have the selection when I stopped by. Klaben Ford had a huge selection and a very comparable deal that others advertised. My salesman at Klaben Ford was Gene G. He was polite, very knowlegeable, patient and most of all did not pressure me in any way. Other auto dealers could learn from Klaben. Scott R. Canton, Ohio More

Found a preowned certified vehicle that I wanted to look at. I showed up at the dealership and the entire staff was very friendly and professional. Ty helped me with the vehicle, answering all and any que at. I showed up at the dealership and the entire staff was very friendly and professional. Ty helped me with the vehicle, answering all and any questions I had, even if he had to go get some more information if he did not have the answer off hand. The test drive was wonderful and he was able to outline and detail every feature of the car. Not once did I ever feel pressured into buying or discussing financials until the time came to it. I had been to many other dealers in the area to look at Ford Edges, and left immediately or didn't return simply due to the fact the salesperson was horrendous. Klaben Ford and Ty made the car purchasing experience enjoyable and worry free with friendly, open and honest service. I would recommend Klaben and Ty to anyone looking for a new or used vehicle in the future. I know when the time comes for my next car, I will be going to Klaben Ford in Kent, OH. More

I went to Klaben Ford Lincoln in Kent even though I live in Creston ohio and have a Ford dealer only 10 minutes from my home. The reason being my salesman Jeff Tetreault whom I've purchased vehicles from o in Creston ohio and have a Ford dealer only 10 minutes from my home. The reason being my salesman Jeff Tetreault whom I've purchased vehicles from over the years. He is very knowlegable of the products he sells and is always there to answer your questons and resolve any problems you might have. My next vehicle I purchase will be from Klaben because Jeff Tetreault is customer oriented and does a great job. Thanks Dave and Marsha Reber More

I wasn't sure what car I wanted, but JT took the time to show me several cars and helped me choose the right one for me. I love my new Fusion! I will be back again to see JT. He really knew about the tec to show me several cars and helped me choose the right one for me. I love my new Fusion! I will be back again to see JT. He really knew about the technology and helped me to understand it. Thank you Klaben Ford! More

FOR OVER 25 YEARS MY HUSBAND AND I HAVE PURCHASED OUR CARS FROM KLABEN. WE GET WHAT WE WANT-LONGEVITY OF PRESENCE, RESPECT FOR THE CLIENT, GOOD AND FAIR PRICES, GREAT SERVICE AND GOOD, LOYAL SALES PEOPL CARS FROM KLABEN. WE GET WHAT WE WANT-LONGEVITY OF PRESENCE, RESPECT FOR THE CLIENT, GOOD AND FAIR PRICES, GREAT SERVICE AND GOOD, LOYAL SALES PEOPLE. WE WILL RETURN AGAIN AND AGAIN. GOOD JOB TO DOUG BEAVERS. THANKS MIKE AND KAY More