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Klaben Ford Lincoln

Kent, OH

5.0
15,659 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 15,659 reviews

May 06, 2021

Great service , the best , I've always liked Klaben , there service department and dealership , they care about your car and your safety, and your concerns about your car/truck More

by mylittlefeather7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021

The experience at this dealership from start to finish was above excellent. I have been to several dealerships over the past few months and had just about given up and then I found my dream car and everyo More

by Aforesha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021

We are on our 6th vehicle from Klaben! Matt was a great salesperson to deal with and helped us get the car we came in for today! Doug was a great help also in making sure we got a fair amount for our trade More

by laurjohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Moyers, Douglas Lewin
May 05, 2021

Klaben did a great job on my car repair. Nick was great. He was kind and efficient. The job was finished quicker than expected and looks great. More

by Klaben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Johnson
May 05, 2021

Everything and Everyone was perfect That’s why we keep coming back to Klaben. Been a customer for almost 30 years. No other dealership for us More

by CF685TS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021

Nate is a great guy to purchase a vehicle from he is professional and hard-working.I would recommend going to klaben and getting a vehicle from Nate. More

by Edgeowner
Recommend Dealer
Yes
Employees Worked With
Nate Bryant
May 04, 2021

Work was preformed to my needs. Price reasonable didnt have to wait very long for my appointment. Your website doesnt work very well. I am happy with the work even though it hasnt always been great. More

by gedaddy10
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Thompson
May 04, 2021 -

Klaben Ford Lincoln responded

Hello, my name is Pat and I am the manager at Quick Lane. I would like to thank you for taking the time to submit your review and for your candid feedback. I would like to learn more about the difficulty you experienced with our website so we can improve any issues and make it more user friendly. If you could spare a few moments and contact me, I would appreciate learning some additional information about the issues you experienced.. Thank you, Patrick Sandy psandy@quicklanekent.com (330)593-6800

May 04, 2021 -

gedaddy10 responded

Pat I could not rate Brian on customer service so I wrote his name in tried several times and wouldnt take the rating. No problems with Brian at all. Cliff Paugh

May 04, 2021 -

gedaddy10 responded

I just sent a note why this other one.

May 04, 2021 -

Klaben Ford Lincoln responded

Thank you Mr. Paugh

May 04, 2021

Mike is the perfect man to work with when purchasing a car, used or new. We have bought a number of cars from him over the last decade and always walk or drive away totally happy with our experience. More

by jjividen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
May 03, 2021

For over 20 years, Klaben sales and service has been excellent. Easy appointment scheduling. Courteous and friendly service. The on-line scheduling is very convenient.. More

by Rick58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
May 03, 2021

Wow !! I just wanna say THANK YOU VERY MUCH !!!!! To the Service Dept. and to Mike Brandvold he has done it again, he is totally awesome, I can't thank him enough for taking care of me and my car. Mike alw More

by Randy Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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