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Klaben Ford Lincoln
Kent, OH
13,583 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 13,583 reviews
September 13, 2019
Best Car Buying Experience I Ever Had This was the best buying experience I ever had. Josh and Tom were so helpful and knowledgeable and personable. I would recommend Klaben to anyone lo This was the best buying experience I ever had. Josh and Tom were so helpful and knowledgeable and personable. I would recommend Klaben to anyone looking for a car. We had a lot of fun going over all the tech features! More
by vickie.hornbeck
Verified CustomerEmployees Worked With
Other Employees :
Denise Miller, Joshua Jones
Helpful September 13, 2019
Great Experience My overall visit @ klaben was awesome, thank you so much, we are family, They all were extremely helpful from beginning to end. Thanks you so much My overall visit @ klaben was awesome, thank you so much, we are family, They all were extremely helpful from beginning to end. Thanks you so much More
by edwinadixon51
Employees Worked With
Other Employees :
Christine, Terry, Richard, Roscoe, Brandon, McKenzie, Brandon Brinko, Terry Colbert
September 13, 2019
Fantastic Everyone was fantastic! They had our car and made it supper easy for us! We traveled 200 miles to pick it up and meet our sales team. Everyone was fantastic! They had our car and made it supper easy for us! We traveled 200 miles to pick it up and meet our sales team. More
by Sandyarant
September 13, 2019
Amazing Experience Incredible buying experience! I would recommend Klaben to anyone who is looking for a car! Phenomenal place. Thanks Rich Klaben and Chris Volk! This w Incredible buying experience! I would recommend Klaben to anyone who is looking for a car! Phenomenal place. Thanks Rich Klaben and Chris Volk! This was by far the best car buying experience I have ever had and I am 48. I can't thank Rich Klaben enough! I may never shop anywhere else for a car! Top-notch place run by a top-notch man! More
by jdig17
September 12, 2019
Best vehicle purchasing experience This was by far the best car buying experience I have had. I recomend Roscoe Woodberry as your go to salesman. He made the experience very relaxed and This was by far the best car buying experience I have had. I recomend Roscoe Woodberry as your go to salesman. He made the experience very relaxed and not pushy, he put me in the vehicle I wanted for a great price. I recommend Klaben ford for your next vehicle purchase. More
by DAKOTA
September 12, 2019
Top notch service Been dealing with Klaben for many years there staff as always friendly and goes out of there way to make sure your taken care of. Will calling Mike Co Been dealing with Klaben for many years there staff as always friendly and goes out of there way to make sure your taken care of. Will calling Mike Coony to get a 19 F150z More
by Ford guy
September 12, 2019
Extremely Slow Service Took our Ford Escape in for its first service of an oil change / tire rotation with a scheduled appointment. After checking in was informed 90 mins wh Took our Ford Escape in for its first service of an oil change / tire rotation with a scheduled appointment. After checking in was informed 90 mins which ended up taking 2 hrs for an oil change and tire rotation. Why would you schedule this if you didn’t have the capacity. More
by Matt0180
Employees Worked With
September 12, 2019
Excellent service I appreciate the Klaben Service Center because they get the job done well, communicate with you when there are delays, etc. I don't mind being withou I appreciate the Klaben Service Center because they get the job done well, communicate with you when there are delays, etc. I don't mind being without my vehicle since they provice me with a loaner car. Joe French was in charge of my car. More
by DARLENEC21
Employees Worked With
September 12, 2019
Body and service work Excellent 👌 service. First at body shop then sent to service center for service. Fast. Reliable friendly. Great experience. Highly recommend for Excellent 👌 service. First at body shop then sent to service center for service. Fast. Reliable friendly. Great experience. Highly recommend for quality work.. excellent personal More
by brenpep01
September 12, 2019
OUTSTANDING I dealt with Tyler Schultz. He was amazing. Very kind and helpful. He gave me a loaner car for two weeks. Apparently my car issues was never seen befo I dealt with Tyler Schultz. He was amazing. Very kind and helpful. He gave me a loaner car for two weeks. Apparently my car issues was never seen before. After hours of labor and tearing my dash apart, they found the problem under my passenger seat. 2 fuses and a air bag monitor. Luckily it was covered under the certified warranty. Since Tyler and the mechanic was so nice and fixed my car. I gave them a gift card for lunch at Subway. Only down side is, you can tell my dash was taken apart. A few things were not lined up. I did fasten some that was not pushed together all the way. Put there are some uneven areas still. Cheryl Wilk More
by cherylwilk2000
Employees Worked With
