Klaben Ford Lincoln of Warren

Very good experience If i should need another car i would return to Klaben Ford. The people were very caring of my needs.Over all very good experience. If i should need another car i would return to Klaben Ford. The people were very caring of my needs.Over all very good experience. More

Awesome When we came to the dealership, we knew exactly what car we were looking for. John Repula was awesome right from the start. We explained we had gone t When we came to the dealership, we knew exactly what car we were looking for. John Repula was awesome right from the start. We explained we had gone to another Ford Dealership, we were not even offered a test drive. John asked what he could help us with, I said you have a Ruby Red Ecosport and I want to see it. I said I wanted to test drive it, and he said well we're not just taking it around the block. You need to take it on the freeway, so you know how it handles. I was very impressed with the fact I didn't feel rushed with the whole process. My boyfriend is a disabled veteran, and he's in a wheelchair. I was going to put his wheelchair in his car for the test drive, John said we need to put in this car so you know it will fit in this car. I like the fact that John didn't try to sell himself, but make sure I was comfortable about the car. Loved my experience from test drive, to the financing, to driving it off the lot to my driveway. John you're an awesome guy!!!!! More

Another Excellent Experience I have had a handful of experiences with Klaben Ford as well as the salesperson Mike Urbania. I had purchased or leased 3 cars myself and a few others I have had a handful of experiences with Klaben Ford as well as the salesperson Mike Urbania. I had purchased or leased 3 cars myself and a few others through other family members. They have always done an excellent and top notch job and I would highly recommend them to family and friends More

Excellent service and very informed. My mother-in-law and I were very pleased by the service offered and the knowledge of financing options and the type of car we were looking for. Jim My mother-in-law and I were very pleased by the service offered and the knowledge of financing options and the type of car we were looking for. Jim took his time explaining the options and made my mother-in-law and me feel very comfortable purchasing this vehicle. Since my mother-in-law doesn't "do" computers, we were able to share our feelings on our experience working with Jim. We would certainly recommend the Kablan dealership to others and that is one of the reasons we returned after the first lease 3 years ago. Very happy with the experience. More

Used car purchase Mike Urbania and Mike Klaben Jr were excellent to deal with. The dealership was 3 hours away. I had Mike U. work up the numbers for my trade on the ph Mike Urbania and Mike Klaben Jr were excellent to deal with. The dealership was 3 hours away. I had Mike U. work up the numbers for my trade on the phone before I made the drive. More

Standing behind your product I want to give a shout out to Mr. Klaben. My daughter bought her first new car and realized there was a tiny chip in the window, She called, and they I want to give a shout out to Mr. Klaben. My daughter bought her first new car and realized there was a tiny chip in the window, She called, and they made arrangements for Mr. Klaben to looked at it, he had it fixed for her at no charge. I would just like to say thank you for taking care of my daughter! I also bought my car there several years ago, and because of your kindness and standing behind your product, we will always do business with you More

Extremely Knowledgeable and Helpful I had a great experience purchasing my new Ford Escape SEL from Mike Urbania at Klaben Ford of Warren. Mike was very helpful with getting the vehicle I had a great experience purchasing my new Ford Escape SEL from Mike Urbania at Klaben Ford of Warren. Mike was very helpful with getting the vehicle that had the package that I wanted. He was very easy to deal with and he made the normally hectic experience easy and stress free. He was upfront and fair with pricing. Mike was very knowledgeable when it came to the ins and outs of the vehicle. He took his time and taught us all the features that the car has to offer. I would recommend anyone looking to purchase a vehicle to go to Klaben Ford of Warren and ask for Mike Urbania! More

A+ salesman Gary James When I walked into the dealership I was extremely nervous. Apparently it showed because Gary picked up on it immediately. He then proceeded to talk t When I walked into the dealership I was extremely nervous. Apparently it showed because Gary picked up on it immediately. He then proceeded to talk to me as if we had been friends for a long time.. There was no high pressure sales talk, and I respected that. When it came time to show me how to work things inside, he went above and beyond the call of duty to help. I am basically computer illiterate. But Gary took the time with me to make sure I understood things. He never made me feel inferior with the technology. I really did enjoy my experience with Gary. I could never have wanted a better salesperson. And I thank him for that. More

Great service I know I will always be treated well, honestly and fairly by Gary James, Nicole and the rest of the crew at Klaben. Definitely my dealership of choic I know I will always be treated well, honestly and fairly by Gary James, Nicole and the rest of the crew at Klaben. Definitely my dealership of choice. More

Outstanding Customer Service Mike went above and beyond to help me find the perfect truck to fit my needs. He's knowledgeable, considerate and friendly. I have been a loyal cust Mike went above and beyond to help me find the perfect truck to fit my needs. He's knowledgeable, considerate and friendly. I have been a loyal customer of this dealership for a number of years, they will remain my #1 choice. More