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Klaben Ford Lincoln of Warren - Service Center

Warren, OH

4.8
1,070 Reviews

1,070 Reviews of Klaben Ford Lincoln of Warren - Service Center

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October 02, 2021

Chuck Potashnik is the best and the service department knows what they are doing and reliable. More

by UMARLOWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Smith, John Renier, Ben Williams
Oct 04, 2021 -

Klaben Ford Lincoln of Warren responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

September 22, 2021

Mr.Klaben has a very professional business and associates himself with professional people that knows how to make you feel at home. We are always treated like first class citizens and I like that. More

by Jpapmr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Papantonakis
Sep 25, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for leaving such a great review and high star rating. Feel free to reach out to us if you need anything. Have a wonderful day.

September 17, 2021

Everybody did their. Part very professionally with respect for the customer.I would recommend this department More

by donvera
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Williams
Sep 25, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 17, 2021

Klaben doubled their price on a oil change, they never informed me of the increase prior to service. More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Klaben Ford Lincoln of Warren responded

Don, Thank you for taking my call to discuss your situation. I apologize again that we did not make sure you were aware of the $10 incresase in the Works Maintenace Package. As we discussed, the price increase is the result of the multiple oil price increases the market has incurred since January 1. We truly appreciate your business and your long time loyalty. Feel free to contact me personally for any of your service needs moving forward. Thanks again. Jeff Johnson.

September 14, 2021

Took my 2021 Ford Ranger in twice due to leaking in the Cab Driver side when it rains and they could not find out where the rain water was coming from both times. If it rains again and the Cab gets wet I w More

by mikeharp401
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 06, 2021

Quick satisfaction great service with great pleasant customer service excellent customer service I’ve never worried about my car service after leaving Klaben I’ve always felt satisfied and reassured th More

by PRISKURTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Urbania , John Renier
Sep 07, 2021 -

Klaben Ford Lincoln of Warren responded

Hello, your satisfaction means a lot to us, and we truly appreciate you choosing Klaben Ford of Warren for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

September 03, 2021

Always courteous and very efficient with their work. I always have a pleasant experience there. John in service is my usual contact, but man that took his place did a fine job More

by MNMS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
Sep 07, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

September 02, 2021

As always Klaben for Service dept is Top Notch. The very best around. would highly recommend their service and sales as outstanding. Have been a customer for some time. More

by joanlinen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, we are very happy to have provided you with such a positive experience! At Klaben Ford of Warren, we value our customers and we look forward to seeing you on your next visit. Take care!

September 01, 2021

Always the best customer service ! Went above and beyond to fix my daughters car in a timely manner. Will never go elsewhere for sales or service More

by lstewi72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Renier
Sep 03, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again! Take care!

September 01, 2021

Good group of people that always satisfy my requests and service my vehicle to my satisfaction. The service department is always helpful and they do a great job!! More

by BLAINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
Sep 03, 2021 -

Klaben Ford Lincoln of Warren responded

Hi Blaine, we're pleased to hear everything was completed to your satisfaction! Thanks for your business! Take care!

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