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Klaben Ford Lincoln of Warren - Service Center

Warren, OH

4.8
985 Reviews

985 Reviews of Klaben Ford Lincoln of Warren - Service Center

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January 05, 2021

Scott was polite, knowledgeable, and professional. My car was done in a timely fashion. The first come first served method seems to work well and is efficient. More

by Ibjemch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Klaben Ford Lincoln of Warren responded

Hello, thank you for taking the time to leave us a response about Scott's outstanding customer service!

January 04, 2021

Service was completed in a timely fashion, and car was washed. When I returned to pick it up, was ready to go. John in service friendly and helpful. Very satisfied. More

by Emves3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Klaben Ford Lincoln of Warren responded

We're glad to hear you enjoyed your visit. We hope to see you soon!

January 03, 2021

They're a dealer so they're always a little more expensive, that said my loyalty program has been worthy of mention. As far as service they are always willing to help in any way. More

by MICHAELABOWSER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Fauvie
Feb 13, 2021 -

Klaben Ford Lincoln of Warren responded

Michaela , your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!

December 31, 2020

This place has always been courteous and friendly. It has never taken longer that planed. This place is always spotless and clean. All the staff are groomed neatly and clean. More

by IMJLANE12018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Fauvie
Feb 11, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We hope to be of service to you again! Take care!

December 30, 2020

Once I had entered the service department, I was well taken care of. All the questions I had were answered. I didn’t have to wait long. I had no appointment. More

by JON1994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Fauvie, Rich Cupp
Feb 11, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction!

December 27, 2020

Everything went off as excepted. It was an efficient and professional experience. Karl booked my appointment and reviewed my service via phone. The pick up and delivery was timely. More

by Melissa M.
Recommend Dealer
Yes
Employees Worked With
Karl Fauvie
Feb 11, 2021 -

Klaben Ford Lincoln of Warren responded

Melissa, we're so pleased to hear that everything was completed so quickly and to your satisfaction! At Klaben Ford of Warren, we value our customers and we look forward to seeing you on your next visit. Take care!

December 27, 2020

Oil change and tire rotation were done quickly! Getting my car washed was a nice bonus. Waiting room is very nice, and the coffee was fresh! More

by ghiapaul01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Thank you so much for choosing Klaben Ford of Warren as your first choice for service!

December 23, 2020

Everyone there is always nice and courteous. The service department takes time to answer questions. Most importantly, no one has ever talked down to me. More

by BT0400
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln of Warren responded

Thank you for your wonderful response to the quality of service our Staff provides! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 22, 2020

They always have taken awesome care of my families cars. Our cars are in great safe shape. I would have no problem recommending them for your auto needs. More

by MRM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln of Warren responded

Thank you for taking the time out of your day to tell us about your experience. We look forward to your next visit! Take care!

December 15, 2020

His timeliness was great, his conversation was great and brief. He mentioned where the coffee was located. Those that did the oil change did me a favor, I had to be to work at 8:30. I was able to clock in o More

by Melinda
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln of Warren responded

We appreciate your positive review of your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

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