John Renier

"EXCELLENT SERVICE FOR MANY YEARS!!"

- MBARTON356 Verified Customer

I have been going to Klaben Crown Ford and recommending it to many people, for many years. The service department is outstanding, never any surprises when I show up to pay the bill, honest and friendly service. Outstanding and will continue to go there till I can no longer drive!

Helpful 0

Report | Respond | Print

"The best service department in the country !"

- JBF6259 Verified Customer

As always, I was greeted in a friendly & professional manor, the work was performed in a timely fashion & always right the first time ! I recommend Klaben service to everyone, & always a nice selection of new & used cars & trucks when your ready for one !

Helpful 0

Report | Respond | Print

"Excellent service"

- RoyScott1800 Verified Customer

Had my Expedition in for repair service and they fixed the problem the first time. I didn't have to wait hours and hours like some other service departments I have dealt with.

Helpful 0

Report | Respond | Print

"Always excellent"

- ESDAVIS Verified Customer

Staff is always professional and friendly. They listen and are always helpful. My vehicle was returned in great condition, clean, and repaired. Customer waiting area is beautiful!

Helpful 0

Report | Respond | Print

Had four tires changed and when my SUV went in for service there was no noticeable whining noise. As I was driving home I noticed a humming noise coming from front wheels. I thought it was tires, and went back the next day to ask service to drive and check it out. He declined and said it was the way tires wore on other vehicle. Fast forward a week and I had to have front wheel bearing replaced??--$340. And of course service said " it couldn't have been anything we did". But no problem until tires were changed!! VERY STRANGE!!

Helpful 0

Report | Respond | Print

"Pleasant service department"

- BUNBOYTOO Verified Customer

Knowing that when I get to the service advisor, things start moving right along. I let them know what I am there for, they write up the order. The waiting time is just what they say. Waiting room has bottles of water and fresh coffee. Free Wi Fi available. Comfortable chairs.

Helpful 0

Report | Respond | Print

"Identify noise in back tires"

- CSCSYST Verified Customer

Always goes above and beyond...entire department and dealership!! Extremely friendly and thorough! Service was done in a timely manner and a rental was arranged to accommodate my busy schedule.

Helpful 0

Report | Respond | Print

"I really love Klaben ..."

- FINESTAN8 Verified Customer

I really love Klaben .....every service man and woman in the shop always make sure they let me know everything that's going on with my truck... And since day one when my parents bought vehicles they have always made me feel like family and home...

Helpful 0

Report | Respond | Print

"FORD SERVICE"

- ODMF46 Verified Customer

Good place to have yourcars an trucks worked on at a good price we also have a fleet of trucks that we have worked on at this dealership an they do a good an fast job to get them back to us in a reasonable time

Helpful 0

Report | Respond | Print

"Car sounds much better"

- bethsbrood Verified Customer

Ford must have gotten bad bearings, cause I've had to have them replaced on 3 wheels. It's all under warranty, but I wish they would have just replaced the 4th one, cause the car has only 23K miles on it, and well, it's inevitable that I'm going to be back to have the last one replaced. Service dept told me they could only replace what is bad. Looks like I have another 1.5 hr service dept visit, somewhere in my future. They are very pleasant, they washed my car, but I"d really like to skip another visit. Oh well, maybe I'll luck out, and it won't need changed.

Helpful 0

Report | Respond | Print