Klaben Ford Lincoln of Warren - Service Center
Warren, OH
991 Reviews of Klaben Ford Lincoln of Warren - Service Center
Best "customer service driven" service department! This is my fourth lease from Klaben's in Warren and I have had all of my service for each vehicle done at the dealership. By far they have provided m This is my fourth lease from Klaben's in Warren and I have had all of my service for each vehicle done at the dealership. By far they have provided me with better service than I have ever had any where else. The prices are fair and the service personnel are very conscience and thorough. Karl is great! I will keep coming back, thank you! More
Absolutely the best Klaben ford Lincoln of Warren has the best service around . They treat you with incredible customer service . They owner is always present and cares a Klaben ford Lincoln of Warren has the best service around . They treat you with incredible customer service . They owner is always present and cares about his people . They put you first and will keep you happy !!!! More
PROFESSIONAL ATTENTION The wrench & engine icons appeared on the dash screen of my 2010 XLT Escape-lost cruise control and had fluctuating speeds. Called and had a lovely la The wrench & engine icons appeared on the dash screen of my 2010 XLT Escape-lost cruise control and had fluctuating speeds. Called and had a lovely lady named Katie set up an appointment for the next day at a time that I needed and requested. Arrived on schedule, I told Scott my problem and also asked him how long it would take to diagnose the issue. He replied in 45 minutes to an hour. I told him I would return within 2 hours. Much to my surprise, upon my return, Scott said it's been repaired and you are ready to go and the best part, no cost it was under the extended warranty for the throttle enhancement program. So, bottom line, called got the day and time that I needed for the appointment, they performed all work within the time quoted and back on the road knowing that it was repaired properly and I just experienced true professional attention. More
Great service We like the service at Klaben. Everyone are always very friendly and do what you need done to your car. We like the service at Klaben. Everyone are always very friendly and do what you need done to your car. More
Excellent service from your service department. John Renier, in the service department knows his job and treats his customers with respect. He listens to what you have to say and relays the informa John Renier, in the service department knows his job and treats his customers with respect. He listens to what you have to say and relays the information to his techs. More
Above and beyond They are always accommodating, whether it is for a purchase or service after the sale. They surpass expectations making whatever the reason for the v They are always accommodating, whether it is for a purchase or service after the sale. They surpass expectations making whatever the reason for the visit very pleasant. I would highly recommend this dealership, whether you are looking for a small, fuel efficient model, or a top of the line Lincoln. They are most concerned with getting you, the customer, what it is you are looking for exactly. More
Had back breaks done I bought my Taurus at Klaben and loved the sales team. I am very happy with the service department also. They are always helpful and make sure to answ I bought my Taurus at Klaben and loved the sales team. I am very happy with the service department also. They are always helpful and make sure to answer any questions I may have! Keep up the great work Klaben team! More
Service dept. Service Dept. checked all components of the electrical service, following a call to Roadside Assistance. Did not find any reason for failure. Will con Service Dept. checked all components of the electrical service, following a call to Roadside Assistance. Did not find any reason for failure. Will continue to monitor. More
Great dealership. Very organized service center. They take good care of my car and time scheduling, and is the only place I would go to for servicing my Mkx Very organized service center. They take good care of my car and time scheduling, and is the only place I would go to for servicing my Mkx More
service and service advisor John is always thorough and explains all work that is needed and completed. He always gets me in for an appointment at my convenience. I have been d John is always thorough and explains all work that is needed and completed. He always gets me in for an appointment at my convenience. I have been dealing with Klaben Ford & Lincoln for a long time. The reasons for this are the professionalism of John and the quality of the work performed by the service department. More