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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,334 Reviews

5,334 Reviews of Klaben Ford Lincoln - Service Center

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October 23, 2023

Tyler worked within my time frame for servicing my vehicle. That’s was important to me. And Anthony assisted me when I came to pick up my vehicle. More

by C. Carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Schultz
October 23, 2023

We have been with dealing with Klaben Ford for a very long time and we trust our vehicles service to your service department and Mike Brandvold. We are so thankful for your employee's honesty, kindness, More

by Randy Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2023

Quick and friendly service. Kim Wolfram is great to work with. Will continue to go to Klaben More

by SHANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2023

The customer service is fantastic. The mobile unit is easy to schedule. The tech is knowledgeable and honest. The follow up is fast. More

by Melanieesthetician
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Meacham, Michael Albritton
October 21, 2023

Service people were very polite and attentive to my needs. Always a pleasure to deal with. More

by gymbo819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2023

This was my first service visit with my wife's new Escape. The service writer was friendly and took good care of all my concerns. I hope I get him from now on. I the works package, They rotated all More

by nbcline2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2023

Mona is excellent and friendly. Everyone is always polite, and answers questions if I have any. More

by hairalt@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2023

Prompt, polite and skilled. This could not have gone any smoother. Highly recommend this gentleman and mobile service in general. More

by Mark W Spangler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Albritton
October 19, 2023

Excellent to work with. Kept me updated and offered me a loaner vehicle when they were gonna need my truck for an additional day. More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2023

Joe did an excellent job communicating with me about the work that was being done. Bo from sales also was very helpful with the process. This team is always great! More

by AMG368
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bo Allen
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