4,743 Reviews of Klaben Ford Lincoln - Service Center
I like working with Pat and Brian, but I still think you are very short handed. Had to wait a long time for an appointment. I may have to look for another facility to do my work for me. are very short handed. Had to wait a long time for an appointment. I may have to look for another facility to do my work for me. More
We found the Klaben Ford service department to be very professional and accommodating. From vehicle repair to the use of a loaner, Klaben once again meet all expectations.. professional and accommodating. From vehicle repair to the use of a loaner, Klaben once again meet all expectations.. More
I experienced a minor problem with my service, but it was quickly handled to my satisfaction. The service manager and service rep. could not have been any more accommodating. I would recommend Klaben service quickly handled to my satisfaction. The service manager and service rep. could not have been any more accommodating. I would recommend Klaben service to anyone. More
The service personnel is polite and professional. Knowledgeable and highly qualified Knowledgeable and highly qualified More
As usual, Mona Crooks was super helpful as she expedited the work on my truck. Daily calls of progress etc, kept me updated and informed. Zero stress with the Klaben team!! Terry Baughman also goes above the work on my truck. Daily calls of progress etc, kept me updated and informed. Zero stress with the Klaben team!! Terry Baughman also goes above and beyond as he checked in frequently as well. It really is like a family atmosphere when sales and service work so well together. Klaben Ford has a name and reputation that is seldom seen anymore...Good Job guys...Good job. More
Total overall experience was great. Tyler was informative and conscientious. He provided a rental car when mine wasn’t ready when promised. All repairs were done as expected. The only hiccup was that I reque and conscientious. He provided a rental car when mine wasn’t ready when promised. All repairs were done as expected. The only hiccup was that I requested the back license plate lightbulb to be replaced. It was, but the other one was also out. I would assume that someone would check the one light after they replaced it to notice the other one wasn’t working. No worries. Just my OCD. lol Thank you for a job well done. 🙂 More
Mario was very helpful and courteous.Klaben continues to Mario was very helpful and courteous. Klaben continues to be my go to dealer and even though it’s a little further from my house it’s worth it Mario was very helpful and courteous. Klaben continues to be my go to dealer and even though it’s a little further from my house it’s worth it More
I was in for a safety recall. They had a driver handy to take me home and pick me up. My recall was done right the first time so no service was really needed. Wish they would have still washed my car but o take me home and pick me up. My recall was done right the first time so no service was really needed. Wish they would have still washed my car but otherwise great experience. More
if i bring my car in to klaben for a certain repair i do not want my car gone over to tell me there may be something else wrong, i just want it repaired for the reason i brought it in for, i don't need a n not want my car gone over to tell me there may be something else wrong, i just want it repaired for the reason i brought it in for, i don't need a new exhaust, or new tires or anything else More