Tyler Schultz
Tyler Schultz at Klaben Ford Lincoln
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Tyler Schultz

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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4.9
330 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

12 yrs, 11 mos

Languages Spoken

English English

4.9

330 Reviews

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330 Reviews of Tyler Schultz

November 22, 2023

Dealership Rating
Employee Rating

So thankful for Mike Brandvold in the service center who went above and beyond to process the warranty claim for my expedition. He handled the very challenging process very professionally and stayed persist More

by Judge Brown
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold, Tom Alcorn

November 02, 2023

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Employee Rating

Klaben is always so great to work with. We have purchased our last several vehicles here Everything has always been seem less and quick. Any issues that arise are always dealt with with eas More

by cheryl.caponi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Kline, Bo Stewart

October 31, 2023

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The people there are awesome. My puppy even loves going there to get my truck serviced. More

by shanabargerwj
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks, Jessica Meacham, Gavin Fano , Mario

October 23, 2023

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Tyler worked within my time frame for servicing my vehicle. That’s was important to me. And Anthony assisted me when I came to pick up my vehicle. More

by C. Carter
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Thurman Jr

October 06, 2023

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Boys car needed the works I was out of town emailed Tyler was able to work around my sons schedule. Tyler did a great job one of the best up there. My boy also said he went over to talk to Chris Moldas about More

by Firegav66
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Moldas

September 29, 2023

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They have a Convenient mobile service that helps the customer that lives a distance from Kent More

by jdionblakely03
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Heinlein , Louis Palos

Sep 29, 2023

Klaben Ford Lincoln responded

Thank you for taking the time to post a review regarding your recent visit. Your feedback is very important to us. Based on your overall rating it was clear we fell short in some way to deliver the level of experience you expect and deserve when you put your trust in the Klaben Team. I apologize for initially leaving you feeling anything less than completely satisfied. It was a pleasure meeting you over the phone today and enlightening to say the least. Your positive remarks about Tyler and Aaron during your most recent visit were greatly appreciated and shared. Your additional candid insight allows us to realize what is needed to earn your complete trust and confidence moving forward. Our mistake was clearly communicated and we own that without excuse. As I mentioned during our conversation we will do better in the future meeting expectations we set. Thank you again for your feedback and allowing us to make right a situation we clearly created. I and the entire Klaben team remain at your service. Sean Bradford - sbradford@klaben.com

September 23, 2023

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Employee Rating

Clean, friendly staff helpful providing good service, professional, courteous, supportive knowledgeable assistance to provide the necessary help More

by tonyoloc
Service Price Transparency
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Recommend Dealer
Yes

September 21, 2023

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Employee Rating

I trust this dealership! Tyler always listens to me and advises me on the best options to keep my vehicle in tip-top shape. I inquired about an earlier appointment for my veh More

by ahomelifestyle
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

September 12, 2023

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Employee Rating

Fantastic! Mike Brandvold always gets me an appointment when I need one and the job is always done right. More

by TSweitzer
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

September 09, 2023

Dealership Rating
Employee Rating

Very pleased with the service I have received through the years. Could not have been treated better. More

by equusklear
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe French, Tom Alcorn

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