Klaben Ford Lincoln - Service Center

Kim Wolfram is always extremely professional and helpful every time I have needed service. She always seems happy to go the extra mile for me whenever I need anything. Frankly, she and the entire Service De every time I have needed service. She always seems happy to go the extra mile for me whenever I need anything. Frankly, she and the entire Service Department at Klaben have provided me the incentive to continue buying my cars from them. More

Very professional and very efficient service. I've been servicing my ford Escape here every year since buying the car here and wouldn't go anywhere else. servicing my ford Escape here every year since buying the car here and wouldn't go anywhere else. More

All people were courteous and informative about what was happening with my vehicle. Clean and spacious waiting area happening with my vehicle. Clean and spacious waiting area More

I love the valet service fir my Lincoln Corsair! The reps keep me informed and the loaner car is on time. keep me informed and the loaner car is on time. More

Our service advisor is always pleasant and seems to be really interested to make sure our car is serviced according to our needs. The mechanical work is always done properly. Good job! really interested to make sure our car is serviced according to our needs. The mechanical work is always done properly. Good job! More

They were really nice and understanding. They did an amazing job in a timely fashion. amazing job in a timely fashion. More

Brought truck in for warranty work, fast friendly check-in , and repair was done in a reasonable amount of time. check-in , and repair was done in a reasonable amount of time. More

Scheduled my car for service due to a recall. The service department did not have availability for a few weeks. I inquired about how long the service would take and was told approximately 40 minutes service department did not have availability for a few weeks. I inquired about how long the service would take and was told approximately 40 minutes. I agreed to bring the car in and to wait for it. I waited for my vehicle two hours and 15 minutes only to be told that one of the main parts needed for the recall was not in stock. They had used the last part they had in stock the day prior. Needless to say, I was very disappointed after having waited for over two hours and having driven 40 minutes each way to get to the dealership/service department. I was told that I would receive a phone call once the part is in stock. It has been a few days and I am still waiting on a call. More

I had an appointment, was in and out quickly. She told me I needed new tires which I was not happy about but explained where the values were and that it would be safer to have done before the bad weather com I needed new tires which I was not happy about but explained where the values were and that it would be safer to have done before the bad weather comes or before something happened to the bad tire. After discussing I went with the new tires, she made sense. More

Everyone are always polite. Takes time with inspection of the car and inform you of the time the work will be done. of the car and inform you of the time the work will be done. More