Klaben Ford Lincoln - Service Center

Awesome experience you guys are always courteous and professional. I wouldn’t go to any other dealer professional. I wouldn’t go to any other dealer More

All of the personnel who assisted me at the dealership were very professional and helpful. were very professional and helpful. More

They worked with my work schedule and made sure I was taken care of. I was very impressed with my service. taken care of. I was very impressed with my service. More

Tyler was great. He called me frequently to give me updates. They finished the service on my car much quicker than expected, and gave me a free loaner vehicle in the meantime. Once my car repair was co updates. They finished the service on my car much quicker than expected, and gave me a free loaner vehicle in the meantime. Once my car repair was completed, they made sure it was done correctly, and even completed a recall that I wasn't even aware of. Before they gave my car back, they topped off my gas tank. Such a stress free process!! More

Service personnel was courteous and explained the steps to my service experience. Made the process proceed effortless. to my service experience. Made the process proceed effortless. More

I had a problem with a locked up brake caliper. Michael Van Hoose was able to get the repairs covered under the recently expired powertrain warranty. They also did a re-inspection of the door latch recall Van Hoose was able to get the repairs covered under the recently expired powertrain warranty. They also did a re-inspection of the door latch recall repair to make sure every was working properly. A customer satisfaction program item (Door Lock actuator) was replaced due to intermittent failure. Mario Palomba kept me up to date on status. More

Very accommodating on picking up and delivery of car. Also returned calls with updates quickly. Also returned calls with updates quickly. More

My wife and I were greeted by Brandon Pritchett, service advisor as Mike Brandvold our assigned advisor was not available at that time. Brandon asked if I would assist him in the service lane in the inspec advisor as Mike Brandvold our assigned advisor was not available at that time. Brandon asked if I would assist him in the service lane in the inspection of lights on our vehicle . I did so and all was well. Brandon then proceeded to check windshield wipers, tested our battery and topped off our washer fluid. Within minutes our repair order was printed for a 15K maintenance and multipoint inspection while Brandon inquired about allowing them to check our vehicle's alignment at no cost unless an out-of-spec situation was found. I agreed. On return to pick up our vehicle we met with Mike Brandvold and our repair order was closed out within a few minutes. The maintenance had been performed, alignment was found to be within spec, therefore no charge and our vehicle had been washed. Mike offered to walk us out to our serviced vehicle and thanked us for our business. What a pleasure doing business with this organization. More

Mona and Service Manager Tom went out of their way to assist me when all went wrong with my Ford Edge. It's always a pleasure to work with them. I know the communication is going to be thorough, and they assist me when all went wrong with my Ford Edge. It's always a pleasure to work with them. I know the communication is going to be thorough, and they always do everything in their power to give me the best experience possible. More

Excellent experience at Klaben for my 30,000 mile check up. We dealt with Kim who kept me up to date while the auto was being serviced up. We dealt with Kim who kept me up to date while the auto was being serviced More