Klaben Ford Lincoln - Service Center

Mona and the rest of the crew there treat me with courtesy. They take care of my vehicle problems quickly and efficiently. I love that they wash my car. Thank you all very much. courtesy. They take care of my vehicle problems quickly and efficiently. I love that they wash my car. Thank you all very much. More

My daughter had fender bender. The shop was recommended by our insurance. This was the most seemless repair we have ever had. Steve discussed every step and answer all questions we had. He make assurances by our insurance. This was the most seemless repair we have ever had. Steve discussed every step and answer all questions we had. He make assurances regarding the repairs and delivery and he met every one of them. The car looks great better than before the accident. We are very happy with the results. I will recommend Klaben Ford Lincoln body shop and please ask for Steve. Thank you Steve for all your help. More

The service department especially Tyler Schultz always greets me by my name the minute I enter the building. To me, this is best in class customer service. He also keeps me informed throughout the day the greets me by my name the minute I enter the building. To me, this is best in class customer service. He also keeps me informed throughout the day the progress of my service of Lincoln Navigator. As a Business Owner, employees of this caliber are a rare breed. Highly Recommend! More

Mike took great care of me. He quickly understood the issue and had it properly taken care of. issue and had it properly taken care of. More

Nice and friendly. Tell you what to need. And do great work. I recommend the body shop to all my friends. Very professional. work. I recommend the body shop to all my friends. Very professional. More

Klaben was GREAT.. Got me in last minute! on a Saturday even.. Did great service Super reasonable very respectful folks I highly recommend. I am in CT for extended period but will save my service calls even.. Did great service Super reasonable very respectful folks I highly recommend. I am in CT for extended period but will save my service calls for them. Thank You Klaben for a great experience! More

There are not enough accolades to describe my amazing experience with Klaben Ford . I actually live in northern Virginia and found out through friends here about Klaben when I couldn’t find a reliable de experience with Klaben Ford . I actually live in northern Virginia and found out through friends here about Klaben when I couldn’t find a reliable dealership In my area to help me with an issue with my Ford Escape. Klaben took over for me and provided us with all the support, direction and education that was lacking to get the proper outcome to an otherwise nightmare of a situation. Thanks to Richard Klaben, his service manager Tom, along with their entire staff we were able to get our 2018 Ford Escape engine replaced - for virtually nothing even though it was out of warranty . All Mr. Klaben kept saying was “ it’s the right thing to do and we want all Ford customers to be happy and satisfied . “ He even offered to send one of his own employees here - 400 miles away - to pick up our car and repair it at no cost to us ! I actually refer to this as going way above and beyond “ the right thing”. Thank you doesn’t come close to showing our appreciation for such a great dealership , along with an amazing staff from top to bottom . When we buy our next car I see a road trip to Ohio in our future ! Thanks Klaben Ford . You all are the best . Nancy and Will Mc. More

Time for a oil change on my son’s fusion. My son plays football for Akron university and his schedule is extremely hard to deal with. Luckily mike Brandvold is amazing was able to work it in and get it do football for Akron university and his schedule is extremely hard to deal with. Luckily mike Brandvold is amazing was able to work it in and get it done very quickly, most places wouldn’t do that. While I was waiting walked over to see awesomeness maximumus (Chris Moldas) to talk about super duties wanting to trade for new one unfortunately none can be found he’s cool dude. More

The issues were resolved and taken care with no issues. Staff were friendly and helpful and understood what needed to be done. Great job to all Staff were friendly and helpful and understood what needed to be done. Great job to all More

My service experience was great as always. Brandon as my tech , And everything happened that he said would happen, very satisfied, he takes care of me every time I come in. tech , And everything happened that he said would happen, very satisfied, he takes care of me every time I come in. More