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5,389 Reviews of Klaben Ford Lincoln - Service Center
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November 19, 2020
As always I had a very positive experience. The staff were friendly and helpful. My recalls were completed in a timely fashion, as well as another service was done also. The facility is clean . were friendly and helpful. My recalls were completed in a timely fashion, as well as another service was done also. The facility is clean . More
by trevaniabethune
Verified CustomerEmployees Worked With
November 18, 2020
Mona Communicated on a timely basis and called when promised to do so. She was courteous and helpful in securing a car for me was beneficial for me.which . promised to do so. She was courteous and helpful in securing a car for me was beneficial for me.which . More
by RWBURKE
Employees Worked With
November 17, 2020
Klaban has been really great to work with.! They were very responsive to my concerns, made arrangements to get my car and fixed it appropriately. very responsive to my concerns, made arrangements to get my car and fixed it appropriately. More
by BaStillwell
Employees Worked With
November 15, 2020
Efficient and courteous. Nice waiting room inside and out very clean and all maintaining 6 foot distance as well as masks! Great job everyone at Klaben out very clean and all maintaining 6 foot distance as well as masks! Great job everyone at Klaben More
by rpkw7589
Employees Worked With
Tyler Schultz
November 15, 2020
I bought my car at Klaben and the service department has always been very good. I enjoy working with the staff, especially with Joe French. always been very good. I enjoy working with the staff, especially with Joe French. More
by MBDOWELL
Employees Worked With
November 14, 2020
Katy turned me on to quick lane. As long as I live in Kent, there will only be one place I take my vehicles to be serviced! Brian helped me with my boyfriend's Malibu. There was over $800 worth of work Kent, there will only be one place I take my vehicles to be serviced! Brian helped me with my boyfriend's Malibu. There was over $800 worth of work to be done, and Brian was totally honest and understanding right from the beginning. We will be returning to get the shocks done within a week. Great job Brian! More
by lburton817
Employees Worked With
Brian Thompson
November 13, 2020
I recently had my F250 serviced at this dealership as i always do. When i returned home i noticed some small areas that were overlooked. I reported my findings in a review that was sent via email. Shortly always do. When i returned home i noticed some small areas that were overlooked. I reported my findings in a review that was sent via email. Shortly thereafter, i received a call from a very apologetic service manager Sean Bradford who arranged to have me come back in the next day. I was met by my regular service advisor Kim Wolfram and Sean Bradford and they took it from there. These folks took care of a small problem in my eyes but not theirs and took care of it in a BIG way. They treated me like a king! Many thanks. More
by F250 for me
November 10, 2020
I had a great first experience with the Klaben Ford service dept. I talked to Mario who was very attentive. He understood that I was on a schedule and he had my truck back to me pretty fast, ahead of s service dept. I talked to Mario who was very attentive. He understood that I was on a schedule and he had my truck back to me pretty fast, ahead of schedule actually. The service lounge is very comfortable. I have no complaints. It was a very nice experience! More
by Zach
Employees Worked With
Mario Palomba
