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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,710 Reviews

4,710 Reviews of Klaben Ford Lincoln - Service Center

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April 22, 2024

Sean and Joe have been very helpful in handling, all the recent service work on my vehicle. I appreciate, there time and effort dealing with Ford to get my service work covered under warranty. More

by jets1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe, Sean
April 21, 2024

Justin Russell was courteous, explanatory and helpful. I would recommend his help to other customers. More

by ssimone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

My car is an older model, and often when I bring it in for its regular maintenance, there is something else that needs to be addressed. Mona has a great working relationship with the Technicians, and she More

by acdavis
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

I’m pleased with the work they did on my car, yet again thank you More

by MANN_NDRMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

My car is an older model, and often when I bring it in for its regular maintenance, there is something else that needs to be addressed. Mona has a great working relationship with the Technicians, and she More

by acdavis
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

My car is an older model, and often when I bring it in for its regular maintenance, there is something else that needs to be addressed. Mona has a great working relationship with the Technicians, and she More

by acdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

Excellent service. Justin Russell is an excellent service advisor - your service team got everything done on time. What more can you ask for? More

by GHUDSON002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

Very great service and simple, Joe French got my truck in and back to me me in less than 2 hours. More

by Keller, Lloyd 0341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Great service and communication from all the staff. Joe French is the best! I would highly recommend him. More

by Sirk20001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Justin was very courteous, respectful and understanding to the needs of my vehicle. I would certainly recommend Justin and his company for any vehicle maintenance. More

by Coachdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.