Klaben Ford Lincoln - Service Center

I love Klaben Ford. I always feel like I am treated well, and I know I can trust both Terry Baughman and Mona Crooks. I trust both of them implicitly. and I know I can trust both Terry Baughman and Mona Crooks. I trust both of them implicitly. More

I have always been treated like a valued customer. I have been very pleased with all parts of this fine dealership. Can’t say enough about all I have met. been very pleased with all parts of this fine dealership. Can’t say enough about all I have met. More

Your team took care of my new car problem successfully and promptly. I thank you very much as I was worried because it is a brand new car. and promptly. I thank you very much as I was worried because it is a brand new car. More

Very professional and Friendly. I would definitely take my vehicles back to Klaben Ford for any of my needs. The Service Team did a excellent job and repaired my 2010 Fusion within one day ! Thank you Tyle my vehicles back to Klaben Ford for any of my needs. The Service Team did a excellent job and repaired my 2010 Fusion within one day ! Thank you Tyler and Mona ! More

Ford Edge Mario and the team did a great job of keeping me posted on the timeline and repair status of my car. As I was out of town on business, Marion even arr Mario and the team did a great job of keeping me posted on the timeline and repair status of my car. As I was out of town on business, Marion even arranged to have the car delivered to my house. Very pleased with the customer service from Mario! More

Top Notch We've been loyal customers for many years. It's always a pleasure to have Mona as our service advisor. She's extremely knowledgeable and professional. We've been loyal customers for many years. It's always a pleasure to have Mona as our service advisor. She's extremely knowledgeable and professional. More

Dash lights I spoke to Kim when I made the appointment. When I arrived, Kim met me in the service area and we went over the reason for my appointment. Kim led me I spoke to Kim when I made the appointment. When I arrived, Kim met me in the service area and we went over the reason for my appointment. Kim led me to the waiting area and went over the snacks and drinks available to me while I waited. She came back about halfway through my wait and informed me was going on and would be back later after the tech took the truck for a 10 mile drive. When Kim returned I followed her to the cashier counter and she explained that there was a fluke with the brake modem and hopefully it doesn’t happen again, if it did to call back. She detailed the conversation a bit more than I have but she was super nice and kept me well informed. More

I worked with Tyler on Friday night in buying my first truck in 10yrs. Excellent experience, highly recommended. Absolutely the best experience when having an issue with my new truck. Never thought I’ truck in 10yrs. Excellent experience, highly recommended. Absolutely the best experience when having an issue with my new truck. Never thought I’d actually say that about a dealership or having issues with a new vehicle but Brandon in service, Tyler in sales, and Shawn the manager absolutely went above and beyond in correcting a problem. Highly recommended. More

CLASSY 1ST CLASS CUSTOMER SERVICE PROFESSIONAL. AND SO FRIENDLY I HAVE NEVER BEEN DISSATISFIED . I BOUGHT MY TRUCK THERE AND HAVE RECEIVED EXCELLANT 1ST CLASS CUSTOMER SERVICE PROFESSIONAL. AND SO FRIENDLY I HAVE NEVER BEEN DISSATISFIED . I BOUGHT MY TRUCK THERE AND HAVE RECEIVED EXCELLANT SERVICE FOR TWO YEARS More

This dealership has been a pleasure to work with for needed service. I brought my daughter's car in for a recall and was happy with how we were kept updated on the repair progress. needed service. I brought my daughter's car in for a recall and was happy with how we were kept updated on the repair progress. More