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5,375 Reviews of Klaben Ford Lincoln - Service Center
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October 22, 2019
Repair of retractable roof My MKZ's roof was not working, still covered under the warranty. While it took 2 weeks to get repaired, Mike Brandvold kept me informed all long the w My MKZ's roof was not working, still covered under the warranty. While it took 2 weeks to get repaired, Mike Brandvold kept me informed all long the way. I appreciate the pick up and rental car service since Klaben is 40 minutes from our home. More
by LAURACULP78
Verified CustomerEmployees Worked With
October 22, 2019
Thank you! Above and beyond Putting me into new tires at a fantastic price! I appreciate the extra time spent to get me the great deal. Your department truly put the customer fi Putting me into new tires at a fantastic price! I appreciate the extra time spent to get me the great deal. Your department truly put the customer first. More
by Mb13685
October 22, 2019
Great service and a hot dog too We happened to have our oil change performed at noon on Weiner Wednesday. The friendly staff invited us to join them for hot dogs and chips. They we We happened to have our oil change performed at noon on Weiner Wednesday. The friendly staff invited us to join them for hot dogs and chips. They were delicious! More
by 90ragtop
Employees Worked With
Patrick Sandy
October 21, 2019
IT'S ALWAYS SOMETHING This was my third visit to the service center, they seem to be too busy to service each customer correctly. First time it was not putting the air clea This was my third visit to the service center, they seem to be too busy to service each customer correctly. First time it was not putting the air cleaner parts back together, second time I waited while my car was sitting in the parking lot finished, third time it was not having the loaner car I had requested when making my appointment. Although I will say that they do out of their way to make sure you leave in a good mood, very friendly people. One other thing, I can't stand getting emails every other day to fill out these reviews, I've held off submitting this for weeks but I am really tired of deleting the emails. Now that I've reviewed maybe they will stop sending them. More
by john@bearingtrans
Employees Worked With
Mario Palomba
October 21, 2019
Excellent as always. As a long-standing client of Kim, we are always treated with a personal touch and professionally. She is sincere and trustworthy. We are confident th As a long-standing client of Kim, we are always treated with a personal touch and professionally. She is sincere and trustworthy. We are confident that if Kim says work needs to be done it must be necessary. We have purchased 6 Fords because we knew Kim would be there to support us. More
by NEDBARNES
Employees Worked With
October 20, 2019
Great Ford Warranty Work!!! Unfortunately I had some major warranty work on my F150 that was due to factory engine issue. Mike Brandvold and Tom Alcorn worked with Ford to handl Unfortunately I had some major warranty work on my F150 that was due to factory engine issue. Mike Brandvold and Tom Alcorn worked with Ford to handle the major repair to my truck which took several days. Klaben provided rental and communication through the entire process. More
by Grecco Roman
October 20, 2019
Taking care of business This time I needed an appointment on short notice due to travel. They got me in for the .service I needed before my travel date. This time I needed an appointment on short notice due to travel. They got me in for the .service I needed before my travel date. More
by Willflyer
Employees Worked With
October 20, 2019
Outstanding! The team at Quicklane is the best! Professional, courteous and fast service. Recommending to everyone I meet who has a need for service. Thank you! The team at Quicklane is the best! Professional, courteous and fast service. Recommending to everyone I meet who has a need for service. Thank you! More
by KD8OBC
Employees Worked With
Patrick Sandy, Brian Thompson
October 19, 2019
Lincoln service Kim is excellent to work with, she even brought my sunglasses to me when I accidentally left them in the loaner, I drive 45 minutes to this dealership Kim is excellent to work with, she even brought my sunglasses to me when I accidentally left them in the loaner, I drive 45 minutes to this dealership More
by ALAFOUNTAIN
Employees Worked With
October 18, 2019
Top notch customer service I was warmly greeted upon entering and all of the work done to my vehichle was clearly explained. Extra complimentary services such as topping off win I was warmly greeted upon entering and all of the work done to my vehichle was clearly explained. Extra complimentary services such as topping off window washing fluid and car wash were added. Overall great experience and will definitely return. More
by kdryden97
