5,376 Reviews of Klaben Ford Lincoln - Service Center
Great Experience Working with the folks at Klaben is always a pleasure. They provide excellent service for our vehicles. I will continue to bring our Explorer and F-15 Working with the folks at Klaben is always a pleasure. They provide excellent service for our vehicles. I will continue to bring our Explorer and F-150 here. More
Great Brandon has always provided spectacular customer service! My SUV had a decent amount of hail damage and after it was repaired, it looked like new agai Brandon has always provided spectacular customer service! My SUV had a decent amount of hail damage and after it was repaired, it looked like new again! More
Great Service The Klaben Ford Service Department employs friendly, understanding and efficient personnel who work to resolve any issues you might be experiencing i The Klaben Ford Service Department employs friendly, understanding and efficient personnel who work to resolve any issues you might be experiencing in a timely manner. More
oil change and tire rotation treated very well in the service area - Mike Brandvold is very professional and goes out of this way to make you feel important to Klaben treated very well in the service area - Mike Brandvold is very professional and goes out of this way to make you feel important to Klaben More
Klaben Team was efficient, kind and knowledgeable! Very easy to make an appointment. No unexpected problems. Car wash was great. Service done in a timely manner. Great Team to work with - thanks! Very easy to make an appointment. No unexpected problems. Car wash was great. Service done in a timely manner. Great Team to work with - thanks! More
Great service as always Klaben is consistently on their game when it comes to servicing my 2013 Fusion. My only wish is that they offer coupons for oil changes more often as Klaben is consistently on their game when it comes to servicing my 2013 Fusion. My only wish is that they offer coupons for oil changes more often as this last one was a little more money than I usually pay-and that was with a loyalty coupon used. Better prices are offered around town. Having said that-you still can’t beat their great overall service. More
3trips The first trip there I waited an hour and a half and then they told me they didn’t have the part. The second trip they put the part in and I waited a The first trip there I waited an hour and a half and then they told me they didn’t have the part. The second trip they put the part in and I waited another hour and a half. Third trip they put two more parts in and I waited three hours. But as of right now the car is working fine More
Superior Service I have a 2018 Ford Ecosport which started having shifting issues. I had my vehicle in for repairs most of the time between May and August. The first t I have a 2018 Ford Ecosport which started having shifting issues. I had my vehicle in for repairs most of the time between May and August. The first time I had it in, they rebuilt the transmission. Still had issues, so I took it back and they replaced the solenoid. Still had issues, so I took it back in again. Since they had basically done everything they could and it still wasn't working correctly, they got authorization from Ford to replace it with a new one. During this time period in which they had my car more than I did, they were very helpful in working with me and getting me loaners and rentals. Nate, from the sales Department, even brought my car to my work and swapped vehicles so that I didn't have to miss more work. Tom, the service manager, has been extremely helpful in getting this resolved. He has even been following up with me periodically since I got the car back to make sure that everything is going well still. I highly recommend this dealership! They have an awesome service department! I was losing faith in Ford since I previously had a Focus with transmission issues. But they have restored my faith! I highly recommend this dealership, they truly care about their customers! More
Very professional Everything was explain from the beginning to the end. I would recommend Klaben’s service department to anyone that has a Ford vehicle, and if you nee Everything was explain from the beginning to the end. I would recommend Klaben’s service department to anyone that has a Ford vehicle, and if you need service ask for Kim. More
BASIC OIL CHANGE AND TIRE ROTATION The service was faster than I had anticipated. Service was done and I was informed on what service had taken place. The best part of my experience The service was faster than I had anticipated. Service was done and I was informed on what service had taken place. The best part of my experience was with the technician that did the work. He thought he may have left either the oil filter or oil plug loose. He then came to my residence to find out both were on correctly. This type of concern is rarely seen. Thank You More