Klaben Ford Lincoln - Service Center

Excellent effort on a difficult problem I had a problem with air conditioning that was not simple to solve (other service providers were unable to solve the issue). While it took some time I had a problem with air conditioning that was not simple to solve (other service providers were unable to solve the issue). While it took some time to solve. The team worked very hard to make sure I was satisfied. They went above and beyond normal levels of service and eventually solved the issue. More

Best Service In A Long Time I have had several issues with my vehicle recently (a 2017 F150), but Tom and the Team at Klaben Service in Kent have taken them each in stride. As o I have had several issues with my vehicle recently (a 2017 F150), but Tom and the Team at Klaben Service in Kent have taken them each in stride. As of last night, I *think* my alarm issue has been resolved, and I enjoyed an alarm-free night of sleep, finally! My truck was returned by Tyler, clean and exceeding expectation. I look forward to doing business in the future with them, and hope they keep up the great customer service I have recently received! Thanks a million Tom! Also worth noting, Nate has been CONSISTANT in his follow up, after getting me into the truck over 2 years ago... Thanks for the recent birthday wishes! More

Great service experience Took my 2004 F150 in to rebuild rear end. Service completed in a timely manner for $200 less than the original estimate . I was visiting from Nevada Took my 2004 F150 in to rebuild rear end. Service completed in a timely manner for $200 less than the original estimate . I was visiting from Nevada and needed the repair to pull my travel trailer back home. I would highly recommend them. More

Service Was pleased with the amount of time it took for an oil change, tire rotation, and wheel alignment. Thank you as always for servicing my cars. Was pleased with the amount of time it took for an oil change, tire rotation, and wheel alignment. Thank you as always for servicing my cars. More

Very professional service team! I would like to tell everyone how pleased I am that I had this service team on my side. They, Steve Workman and the service Manager kept in constant t I would like to tell everyone how pleased I am that I had this service team on my side. They, Steve Workman and the service Manager kept in constant touch with me about my vehicles repair. They went above and beyond for me! Thank you all !! More

Thanks Mike! I appreciate Mike he really helped when I was in a bind when my car wouldn’t start Saturday morning... I took my keys in after making a call to the se I appreciate Mike he really helped when I was in a bind when my car wouldn’t start Saturday morning... I took my keys in after making a call to the service dept and they suggested this could be my problem. But it wasn’t...After multiple calls to AAA (three hours later) to tow my car to Klaben and knowing Klaben closes early on Saturday Mike made sure even though my car did not make it to klaben until 2:00 that it was checked out and a new battery installed... thanks Mike for being dedicated to your customers... not everyone would had done what you did to get my car back in a short time frame and on a Saturday!!! I really appreciate your service. More

My display system stopped working Brandon was very helpful and professional. I was very happy with the service I received. The issue was addressed and my car was ready on time. Brandon was very helpful and professional. I was very happy with the service I received. The issue was addressed and my car was ready on time. More

Great service Thanks for taking my car in for brake work. I didn't have an appointment but was able to come in early in the am. Thanks for taking my car in for brake work. I didn't have an appointment but was able to come in early in the am. More

Great service Nice people, great service and reasonable prices. I try to take good care of my vehicle and I really trust these folks. Always honest and up-front! Nice people, great service and reasonable prices. I try to take good care of my vehicle and I really trust these folks. Always honest and up-front! More