5,376 Reviews of Klaben Ford Lincoln - Service Center
door latch recall dropped our car off at 10:00am and got a loan car. came back around 4pm and picked our car back up. new latches were installed and I also had them do dropped our car off at 10:00am and got a loan car. came back around 4pm and picked our car back up. new latches were installed and I also had them do the works(oil change, etc.).overall a very good experience with real nice people. More
Battery replacment Sean and Kim explained the problem and gave us a Lincoln loan car. Explained parts would have to be ordered to correct problem. Car expected to be rea Sean and Kim explained the problem and gave us a Lincoln loan car. Explained parts would have to be ordered to correct problem. Car expected to be ready following AM. More
Great service! I love going to Klaben for service. The service advisors are friendly and helpful. The waiting room is very nice and makes the wait easy. I love going to Klaben for service. The service advisors are friendly and helpful. The waiting room is very nice and makes the wait easy. More
professional and courteous I had the opportunity to meent Steve Workman. He conducted himself in a professional manner and took the time to keep me updated on the progress they I had the opportunity to meent Steve Workman. He conducted himself in a professional manner and took the time to keep me updated on the progress they were making on my vehicle. He worked to make this a good experience for the customer. More
Don't Understand Two hour oil change with having made an appointment? I could have requested someone pick up the car and then returned it. I chose to take the car in Two hour oil change with having made an appointment? I could have requested someone pick up the car and then returned it. I chose to take the car in, thinking it would be quicker and less of a hassle for everyone. The hassle , it turned out was on me. Two hrs with an appointment? Don't understand! More
Dead Battery Great response to my dead battery issue! Discovered an issue within the electric module system that needed updating . Not happy it happened but gratef Great response to my dead battery issue! Discovered an issue within the electric module system that needed updating . Not happy it happened but grateful for the care and service! Kim was wonderful and very helpful! More
Warranty Repair Selecting an appointment time on line was simple and easy. Multiple time slots available. Service advisor was quick in arranging a loaner for the da Selecting an appointment time on line was simple and easy. Multiple time slots available. Service advisor was quick in arranging a loaner for the day while the repairs were completed. More
Klaben Service Experience Mike Brandvold is my advisor, Mike always takes great care me and my MKX. Radio issues plagued my Lincoln. Mike put me in a MKZ loaner (very impres Mike Brandvold is my advisor, Mike always takes great care me and my MKX. Radio issues plagued my Lincoln. Mike put me in a MKZ loaner (very impressive car), technician F81 reprogrammed our electronic system and wrote a book as to exactly every step of diagnosis. I was back into my MKX with a working radio in short order. Great experience!! More
Another successful visit! From the moment I drove into the Klaben Service Center until I left, I could not have asked for better care for my car! They always take care of prob From the moment I drove into the Klaben Service Center until I left, I could not have asked for better care for my car! They always take care of problems as well as doing routine maintenance. More
Great Dealership!! We have bought two cars from Klaben both great experiences! Doug Carter was our salesman and he is awesome!! Always bring the vehicles back for servic We have bought two cars from Klaben both great experiences! Doug Carter was our salesman and he is awesome!! Always bring the vehicles back for servicing and have yet to have a problem. They get 5 stars from me!! More