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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,321 Reviews

5,321 Reviews of Klaben Ford Lincoln - Service Center

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October 26, 2017

Excellent service. Excellent service and waiting area. We had an great truck buying experience at Klaben. And, continue to have great service from them too. The buying experience was so easy and be smooth. More

by jwebb9211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2017

Outstanding!! As a previous BMW/Mercedes owner, I've grown accustomed to receiving excellent service. Albeit, it comes with a heavy price tag. As a new Ford owner More

by RG Kent, OH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pritchett
October 25, 2017

Very good service They went above and beyond to figure out what was wrong with my car that I had only had a month and was in twice which in 10days More

by Unicorn725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2017

2014 focus Had a problem with automatic transmission shifting and vibration in steering wheel. They fixed everything. No problems. I go to Mona for everything I More

by MEASLEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2017

Kim is the Real Deal Kim Wolfram has always been a delight to work with. Me and my family have enjoyed her services for many years and look forward to years ahead. More

by JHowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2017

Great service! Joe French is my go-to guy. He knows my car and my needs and the Klaben service department delivers! I like how they do a check of fluid levels, the More

by PATGYNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2017

“” Workers provide friendly and excellent service.”” Kim Wolfram and the Klaben Ford team have made having my vehicle serviced a very pleasurable experience. Klaben providing rental car service is just a More

by jlstevens2281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2017

BEST SERVICE EVER!!! I have an important trip coming up and wanted to get the oil changed but was on call at work for the week. Buddy and Mona made sure everything was tak More

by minnamines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard "Buddy" Moore
October 23, 2017

Convenient Service Appointment I am on my second consecutive lease from Klaben and because maintenance is important, I have the Loyalty Plus Maintenance Package and take advantage o More

by Tom H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2017

service appt. You can trust this service team to friendly, helpful, knowledgeable and willing to assist rather a routine service visit or an unexpected repair. Usu More

by Sherry Albertson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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