Klaben Ford Lincoln - Service Center

Helpful, trust work done I have used several dealer service centers in the past, and have found Klaben to be the best in taking care of their customers responsibly. They don't I have used several dealer service centers in the past, and have found Klaben to be the best in taking care of their customers responsibly. They don't try to "up-sell" your service, by telling you that you need something not necessary, and while not the "quickest" at doing an oil change/tire rotation, they do an adequate job at trying to get your vehicle done while you wait, especially on a busy Saturday. I have had to wait 4 hours or more at another local Ford dealer, and Klaben got the job done in 1 1/2 hours. I have trusted them in the past to do my recall and repair work on vehicles, and will continue to do so. Overall, I am pleased with their work, friendliness, and professionalism, and would recommend them to others needing similar work done. More

‘16 F-150 unlike other dealers, at Klaben an 8am service means an 8am service. Truck was taken back immediately and service was done professionally. Would recom unlike other dealers, at Klaben an 8am service means an 8am service. Truck was taken back immediately and service was done professionally. Would recommend Klaben to others! More

Excellent Service I explained to Brandon that my heated seat button was not working. He wrote it up in the report to the auto tech. The auto tech confirmed that it was I explained to Brandon that my heated seat button was not working. He wrote it up in the report to the auto tech. The auto tech confirmed that it was faulty. He explained to me that it was covered under extended warranty plan. Brandon answered my questions and was very polite. More

Oil change and tire rotation,winter checkup We had the car serviced, excellent care,friendly employees, car washed after service, nice waiting area with refreshments, and tv , in and out in good We had the car serviced, excellent care,friendly employees, car washed after service, nice waiting area with refreshments, and tv , in and out in good time More

Couldn't have asked for more I was greeted quickly and very courteously and by a friendly face. He explained everything they were going to do, showed me the waiting area, and came I was greeted quickly and very courteously and by a friendly face. He explained everything they were going to do, showed me the waiting area, and came and got me when done. The waiting area was very large with free coffee/tea/juice and donuts and other items. It had a large tv and plenty of comfortable seating. I can't think of anything they could have done better. More

Maintenance Took my car in for maintenance. I was given a free rental for the day. They found something wrong during the process but called me to make sure it was Took my car in for maintenance. I was given a free rental for the day. They found something wrong during the process but called me to make sure it was ok to fix etc. More

Unbelievable experience Needed one of our Company vehicles serviced ASAP. Call and discussed situation with Mona Crooks. She handled EVERYTHING! Vehicle was serviced and back Needed one of our Company vehicles serviced ASAP. Call and discussed situation with Mona Crooks. She handled EVERYTHING! Vehicle was serviced and back on the road in no time. Wow, what great service... More

Always excellent service Always great service at both the service center with Mike and the new car area with Terry Baughman and the staff! Four more words please Always great service at both the service center with Mike and the new car area with Terry Baughman and the staff! Four more words please More

Friendly, prompt and pleasant More than a year ago, my car was repaired. The repair was less than satisfactory. I spoke with Mr Klaben, by phone and he agreed to help me with a ti More than a year ago, my car was repaired. The repair was less than satisfactory. I spoke with Mr Klaben, by phone and he agreed to help me with a tire purchase in order to make a bad situation better. I had nothing in writing. I returned to the service dept. to purchase the tires fully expecting to pay for my tires. Talking with Mike Brandvold, I mention my conversation with Mr. Klaben, never dreaming he would remember we had talked. I found him to be a man of his word with a great memory. I am a very satisfied customer and will continue to have my car serviced there and when I am ready, buy a new Exployer from your dealership. Thank You So Much, Mary Lou S. More