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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,333 Reviews

5,333 Reviews of Klaben Ford Lincoln - Service Center

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September 26, 2017

more than i expected MY WIFE AND I JUST STOPPED BY THE BODY SHOP TO DROP OFF SOME DONUTS FOR THE BODY GUYS, THEY DID SOME WORK BACK IN JUNE, AND I PROMISED THEM DONUTS, AN More

by ADAM/KAREN OBRST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Johnson
September 26, 2017

all around A1 great customer service, great lounge area, great snacks, great prices, what more can i say? Klaben gets it. For this reason i will not go elsewhere. More

by eameeker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2017

Great service I like going here Mona always takes good care of me. The waiting area is always clean, stocked with refreshments, and spacious. They even have a nice More

by e_martin85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2017

Excellent Service Mona is very competent, friendly, and has all answers for all questions and or problems that I have. I always go back to Mona and Klaben for all our More

by ritapittman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2017

Tom Alcorn leads his service team (WINNERS) Tom Alcorn works with his service team as if your vehicle is their own person transportation. Rich Klaben has a good man leading, service team. Issue More

by Eric CHARGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2017

Always head awesome service Klaben We have used Klaben Service center since 2013 when we purchased our new 2013 F-150 New. Although we have a couple for dealers within 3 miles of our ho More

by SANTIAGON2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Carter
September 25, 2017

Service Review for Lincoln MKS and MKX This service department is customer friendly and very efficient and can be relied on to perform the service in detail and accurately to the customer i More

by GJC812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2017

Service Visit & seat repair They Service personnel did a great job handling the issue that I had. They kept me informed as to the work required. They called me when work was co More

by JBARANEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2017

Best Ford dealership around!! Kyle was exemplary with his service! He was caring and so considerate. He gave me his undivided attention and took care of everything! He also called More

by hkostens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Sott
September 21, 2017

Review I was not pleased back in June and July as brakes were needed and I made an appt and the brakes had not been ordered. The service writer did not know More

by FRISBYJD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
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