5,334 Reviews of Klaben Ford Lincoln - Service Center
Excellent service Service was beyond any expectation I ever had. I dropped my car off and had a loaner within 10 minutes and when I picked my car up I was out of there Service was beyond any expectation I ever had. I dropped my car off and had a loaner within 10 minutes and when I picked my car up I was out of there within 5 minutes. Car was fixed quickly. Everyone was polite and professional. More
Great team at QuickLane! James was very helpful on the phone and the whole team was great. Dave and the service tech were thorough with explanations and quick as well! James was very helpful on the phone and the whole team was great. Dave and the service tech were thorough with explanations and quick as well! More
Oil Change. Klaben is the only dealer that we have gone to in many years as they are prompt, friendly and Richard Klaben always makes his customers satisfied. Kim Klaben is the only dealer that we have gone to in many years as they are prompt, friendly and Richard Klaben always makes his customers satisfied. Kim Wolfram is the advisor we always request. She is fair, upfront and so friendly. More
6 month checkover on leased car It was extremely busy when I was in, everyone was polite, efficient, patient, I did not wait more than 45 minutes which I thought was appropriate for It was extremely busy when I was in, everyone was polite, efficient, patient, I did not wait more than 45 minutes which I thought was appropriate for the excellent service. Thank you for your service. Sandy Simko More
Great and convienient service. Great service and Klaben found and fixed the problem quickly. The picked up my vehicle and left me a loaner so I could go about my usual schedule. Great service and Klaben found and fixed the problem quickly. The picked up my vehicle and left me a loaner so I could go about my usual schedule. More
Great service I have purchased my last five cars from Klaben Ford, and I have always been satisfied with the service I received. I moved out of town a couple years I have purchased my last five cars from Klaben Ford, and I have always been satisfied with the service I received. I moved out of town a couple years ago, and on several occasions I have come back to town and I was able to get appointments on short notice. My most recent visit to Klaben required my car to be kept overnight, and a loaner car was provided for me. They were unable to find anything wrong with my car, and they didn't charge me anything. I'll definitely return to Klaben Ford in Kent even though I live out of town. More
2 hour oil change Looks like they forgot about me. 2 hours for an oil change...had to reschedule meeting. I had to ask before they realized the mistake. Looks like they forgot about me. 2 hours for an oil change...had to reschedule meeting. I had to ask before they realized the mistake. More
" Great people with excellent service " Always looking forward to take my car for service at Klaben Ford Lincoln in Kent. Kim Wolfram is awesome, terrific and very knowledgeable woman. She t Always looking forward to take my car for service at Klaben Ford Lincoln in Kent. Kim Wolfram is awesome, terrific and very knowledgeable woman. She treat her clients as her own family. More
FRIENDLY AND CONCERNED PEOPLE ARE EXTREMELY EAGER TO SOLVE YOUR PROBLEM, VERY FRIENDLY, VERY NICE FACILITY.. WHEN YOU ARE THERE YOU FEEL CATERED TO. LIKE THE DOUGHNUTS PEOPLE ARE EXTREMELY EAGER TO SOLVE YOUR PROBLEM, VERY FRIENDLY, VERY NICE FACILITY.. WHEN YOU ARE THERE YOU FEEL CATERED TO. LIKE THE DOUGHNUTS TOO. More
Quick service that had me on my way before I expected! Thought I'd be sitting in customers' lounge for a few hours, but an hour later my car was ready to go. Service dept. even had it washed! Thought I'd be sitting in customers' lounge for a few hours, but an hour later my car was ready to go. Service dept. even had it washed! More