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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,728 Reviews

4,728 Reviews of Klaben Ford Lincoln - Service Center

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October 19, 2013

Mona has the right personality for this job! She is professional and pays attention to detail. She is always willing to listen, help, and explain. More

by ballglad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 18, 2013

Check engine light came on in our RV. Klaben Ford scheduled us on short notice and took care of the problem. Excellent service with updates throughout the process. More

by DennisMarjJauch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
October 15, 2013

Adam and his coworkers went above and beyond to make sure I had a vehicle available to pick my daughter up from school. Thanks for another great visit! More

by steelhorse32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 10, 2013

Took my car in to get oil change/tire rotation and some warranty work. Joe French scheduled my cars so I could drop the first off, get it serviced, and drop off the other to have work done on it when I pic More

by BrianBrian1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 10, 2013

Joe was very friendly and gave all the information that I needed. Was very pleased with the service and the great attitude of all the employees. More

by lbpcross
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
October 09, 2013

I take my company's Ford fleet vehicles here on a regular basis. I have worked mostly with Joe French (and sometimes Mona Crooks) over the last five years. They are friendly, know Ford's product li More

by ispawn1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 09, 2013

I travel over 25 miles to have my Ford truck serviced at Klaben Ford because of Kim Wolfram, Service Advisor. After many years of taking my vehicles to Kim, and when Clarke Ford in Hudson shut down, there More

by jaxskk
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
September 29, 2013

I have been a customer at Klaben for several years. Kim has always set up my appt. in a timely fashion and treated me with kindness and respect! Excellent service- excellent dealership More

by Tchrbolton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
September 28, 2013

I came to the dealership as I was hearing a horrible grinding sound in the rear of my car. Once they took a look at it, they found out that the work that I had done at another business was done horribly More

by lovecrys99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
September 23, 2013

Mike Brandvold did a great job when I brought my Lincoln in for service. He reviewed every procedure that he was going to perform in detail and was very patient in answering all of my questions. I did not h More

by loki73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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