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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,728 Reviews

4,728 Reviews of Klaben Ford Lincoln - Service Center

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September 10, 2013

Kim did a wonderful job. I enjoyed the service. She made sure that everything was fine. The service department is excellent and very nice and friendly. More

by Sara Wood
Price
Recommend Dealer
Yes
Employees Worked With
September 07, 2013

Mona was my service rep, and she did a great job explaining the issue on my car, and updating me on the status of the work, price, etc... I was able to decide what to do with the repair, and felt sh More

by Will W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 28, 2013

From the moment I made the appointment and later entered From the moment I made the appointment and later entered the service department I felt like I was a preferred customer. Mona has always taken care of More

by jjdamico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 24, 2013

Adam went out of his way to accommodate a Quick service on a Saturday so my daughter was able to make her out of state job interview. His friendliness was beyond any I've seen at any other dealership. My More

by Barbaraperry26
Customer Service
Recommend Dealer
Yes
August 21, 2013

Joe is always very thorough when it comes to working with the Service Department at Klaben. He always explains what the technicians found and what they did to correct any issues. More

by JimBrumbaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 20, 2013

Brought my Escape in for repair work. Kim, as usual, took good care of me and explained everything that was to be done, also informing me of any discounts that I had acquired. I will request her again More

by dietrichvicki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
August 20, 2013

Klaben ford is an excellent dealership. I have had many good experiences with klaben ford service. Mona Crooks my current service adviser is excellent at her job. Mona always checks to be sure all the work More

by Loel McKee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
August 19, 2013

Klaben Ford/Lincoln has given me consistently excellent service, reasonably priced, and Mike Brandvold, service manager, is very easy to deal with: reliable, polite and plain spoken. He gives clear explan More

by 996Edgewater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
August 15, 2013

Kim Wolfram is always very pleasant and helpful whenever I bring our vehicle in for service. She is always able to answer my questions in a knowledgeable manner. She always makes sure that I get all the p More

by Bookbug1125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
August 15, 2013

Took my F-150 4x4 in for 37,500 servicing and to replace my tire pressure sensor monitor. Mona Crooks my friendly service writer not only made sure the work was done correctly but saved me a bunch of money More

by Joseph68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With