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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,376 Reviews

5,376 Reviews of Klaben Ford Lincoln - Service Center

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August 31, 2016

Joe in service Joe has always exceeded my expectations. Both in time and performance. This last visit was as always quick and easy. My tire rotation, oil change , an More

by GGGOLFPRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2016

The Works I had "The Works" package done to my Ford Escape recently. The service I receive at Quick Lane is always professional, prompt, and efficient. I have n More

by RCB2791
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason DeMarco
August 29, 2016

Oil change and newbattery Great service friendly people great help did not try and sell me anything I did not need he was very honest about what I needed More

by TOPCAT81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2016

Outstanding customer service. Highly responsive. I appreciated the ongoing communications and willingness to provide me with alternative, temporary transportation. Plus, the waiting room was very co More

by epetridis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason DeMarco
August 29, 2016

Awesome service Great service. They did everything try said try would in great time. Very nice / excellent customer service. I would recommend them to everyone. Great More

by Kt1morton@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2016

Super Service from first to last step The Klaben Team delivers from the moment you step out of your car. Eric Dyer made sure that all of my service concerns were listed and then carefully More

by PARLISCRIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
August 26, 2016

Outstanding service very professional and personal. I would recommend the Klaben dealership and their service department to anyone. I have always been treated ve More

by MMEKEAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2016

Kim Wolfram was and is always a pleasure to work with. Kim Wolfram has always been very helpful and honest in what I need to do for the focus. She helps with making what is important work done to keep the More

by SUSAN29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2016

Service Would recommend the Klaben service center to anyone. My advisor was Joe French, he was great got me right in and out. I have been using the service ce More

by JEARLE9437
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2016

Service They were a great bunch to work with, it only took about half the time to do everything that had to be done. Everyone was very nice. More

by Lightfoot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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