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Knauz Continental Autos
Lake Bluff, IL
464 Reviews
It was over 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 464 reviews
January 05, 2025
This dealership had the 2024 GLE 350 I have been looking for after many months on the computer. The price was right, and Peter took care of me and had it shipped to me on 1/3/2025 in only a few days due to for after many months on the computer. The price was right, and Peter took care of me and had it shipped to me on 1/3/2025 in only a few days due to the holidays. I received the SUV on Saturday 1/4/2025 and noticed the floor Mats were missing so I called Peter and said he would get them shipped to on Monday. More
by s.fergus
Employees Worked With
December 17, 2024
This is an amazing dealership! I felt respected and heard by everyone I dealt with during this transaction. I felt respected and heard by everyone I dealt with during this transaction. More
by bear
September 14, 2024
Peter and Vijay were highly professional and customer focus. Peter was waiting and met us at the door. They understood my needs. focus. Peter was waiting and met us at the door. They understood my needs. More
by Lara.akintilo
August 06, 2024
Knauz knocks it out of the park every time. Peter and Ryan are the best! Peter and Ryan are the best! More
by Rod.carter
August 05, 2024
Peter Polanski was helpful, friendly and knowledgeable. He made the buying experience fun and easy. He made the buying experience fun and easy. More
by T Flo
Employees Worked With
August 04, 2024
Very nice experience buying a car from Peter. No complaints. Nicer experience than other dealers. No complaints. Nicer experience than other dealers. More
by WF
August 04, 2024
Peter and Ryan were a delight! From the beginning to the end of the transaction, I was extremely impressed by their professionalism and authenticity! They are really really good at From the beginning to the end of the transaction, I was extremely impressed by their professionalism and authenticity! They are really really good at streamlining the process to getting into a car, I could not thank them enough! More
by EPeterson711
Employees Worked With
June 18, 2024
All the people that we dealt with were professional, took their time and listened to all of concerns. their time and listened to all of concerns. More
by db625
May 13, 2024
I had an amazing experience with Knauz and am so psyched to say I am the proud new owner of a Mercedes. Peter was a phenomenal sales rep who walked me through all options to determine which car was the best to say I am the proud new owner of a Mercedes. Peter was a phenomenal sales rep who walked me through all options to determine which car was the best fit for me. He was extremely patient, showed me and taught me how to use all the different and cool gadgets in the car, and added zero pressure to making a decision. Roxanne is an absolute rock-star and helped make this purchase a reality! I can't say enough great things about my experience at Knauz Mercedes. Thank you Roxanne, Peter and the entire staff! More
by Debbie C.
May 10, 2024
The staff at Knauz Continental Autos was very professional and extremely knowledgeable about about the cars they sell. I have been dealing with Knauz for several years. It is always a pleasure to professional and extremely knowledgeable about about the cars they sell. I have been dealing with Knauz for several years. It is always a pleasure to be treated professionally. More
by Vito G
