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Knauz Continental Autos

Lake Bluff, IL

Overview
Employees
Reviews
Vehicles
4.4
443 Reviews
It was over 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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409 Skokie Highway

Lake Bluff, IL

60044

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Showing 443 reviews

June 07, 2022

Peter is a Great and Caring Salesman, he will be referred to all my family! More

by paulineredd1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2022 -

Knauz Continental Autos responded

Hi Pauline, thank you for leaving this review. We're thrilled to hear how much you enjoyed working with Peter & Vijay! Providing great service is our top priority, so it's wonderful to receive your comments. Congratulations on your new Mercedes-Benz! We appreciate your recommendation, as well as your feedback & we're looking forward to your next visit!

Helpful
May 16, 2022

Piotr was professional, knowledgeable and efficient all the way through our purchase. I've already taken advantage of the free wash and Piotr took care of it personally. I would highly recommend this deale More

by ka5667
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roxanne Peplow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2022 -

Knauz Continental Autos responded

Hi there, thank you for reaching out to us. We're thrilled to hear how much you've enjoyed working with Peter! Providing great service throughout the entire ownership experience is extremely important to us, so it's wonderful to receive your feedback. Congratulations on your new Mercedes-Benz & thank you for your recommendation! We're looking forward to your next visit!

Helpful
May 16, 2022

Could not be happier with our first vehicle purchased from Knauz. Completely professional from ordering to delivery. This experience was far superior to any other dealership I’ve dealt with. More

by jcom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Herbig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2022 -

Knauz Continental Autos responded

Hi there, thank you so much for taking the time to reach out to us about your experience. It's wonderful to hear how much you enjoyed the process of ordering & taking delivery of your car with Ryan, Peter, & Vijay! Providing friendly, customer-focused service is our top priority, so we greatly appreciate your comments. Congratulations on your new Mercedes-Benz & thanks again for leaving this review!

Helpful
March 25, 2022

Excellent and honest dealership great salesman Peter Polanski , awesome to work with and knowledgeably, Frank Incardona More

by frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2022 -

Knauz Continental Autos responded

Hi Frank, thank you so much for sharing your thoughts with us. We appreciate the 5-star rating & we're thrilled to hear how much you enjoyed working with Peter! Congratulations on your new Mercedes-Benz! We're looking forward to the next opportunity to work with you!

Helpful
March 16, 2022

Very professional in explaining the pricing of a new Mercedes E350 in this new world we live in. More

by gtidmarsh
Recommend Dealer
Yes
Employees Worked With
Ryan Herbig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2022 -

Knauz Continental Autos responded

Hi there, thank you so much for the 5-star rating. We're thrilled to hear how much you enjoyed working with Ryan & that he was so informative! We strive to ensure that every visit is as productive & enjoyable as possible, so we appreciate your comments. Congratulations on your new E-Class! We're looking forward to your next visit!

Helpful
February 18, 2022

Knauz Continental Motors professionalism is displayed by the fact its' approach to sell you a vehicle is not to act as a broker solely negotiating the price but rather to welcome you to their dealership as More

by Sandy Schuele
Recommend Dealer
Yes
Employees Worked With
Hans Kribbel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2022 -

Knauz Continental Autos responded

Hi Sandy, thank you so much for your kind words. We're thrilled to hear how much you enjoyed working with Hans & Peter to purchase your new Mercedes-Benz! We strive to provide friendly, customer-focused service, so it's wonderful to receive your feedback. Thanks again for reaching out to us! We hope you're loving your new Mercedes & we're looking forward to your next visit!

Feb 18, 2022 -

Sandy Schuele responded

I fully expect that when the opportunity presents itself I'll be doing more business with Knauz Continental Motors. -- This dealership deserves one's loyalty. Sincerely, N. Andrew Schuele III

Feb 18, 2022 -

Knauz Continental Autos responded

Thank you so much! We truly appreciate your business & we're looking forward to the next opportunity to work with you!

Helpful
February 11, 2022

Excellent service! Would highly recommend to all.Very Excellent service! Would highly recommend to all. Very professional and courteous. Would buy from again. More

by Dsarandos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Herbig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2022 -

Knauz Continental Autos responded

Hi there, thank you for reaching out to us about your experience. It's wonderful to hear how much you enjoyed working with Peter & Ryan! We always appreciate feedback, & comments like yours are especially rewarding to receive. Congratulations on your new Mercedes-Benz & thank you for your recommendation! We're looking forward to your next visit!

Helpful
January 01, 2022

Second time around, and Strah was just as helpful, knowledgeable, and attentive as the first time. A true class act, will be buying from him for a while. More

by bretth8498
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Strah Gostovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2022 -

Knauz Continental Autos responded

Hi there, thank you very much for your review. We're thrilled to hear that you had another great experience working with Strah! We strive to provide great service, so it's wonderful to receive your comments. Congratulations on your new Mercedes-Benz & thanks again for sharing your thoughts with us! We're looking forward to your next visit!

Helpful
January 01, 2022

So happy with our purchase! More than anything it's the excellent service and the level of attention to detail that amazed us. Strah Gostovic deserves an award for best service ever! He gave us all the det More

by mprokott1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Strah Gostovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2022 -

Knauz Continental Autos responded

Hi there, thank you so much for taking the time to leave this review. We're so glad to hear you describe your experience working with Strah! We always appreciate feedback, but comments like yours are especially rewarding to receive. Thank you very much for your kind words, as well as your business. Congratulations on your new Mercedes-Benz! We're looking forward to the next opportunity to work with you!

Helpful
December 31, 2021

The lovely people at Knauz Mercedes treated me extremely well. As soon as I walked in was greeted by handsome young man who answered all my questions and set me up with a salesman named Strah who was well v More

by AMartinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Strah Gostovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2021 -

Knauz Continental Autos responded

Hi there, thank you for reaching out to us about your experience. We're sorry to hear that we didn't have exactly what you were looking for, due to the ongoing inventory shortage; however, we're very glad to hear that Strah was such a pleasure to work with! We strive to provide great service, so your comments are very much appreciated. Thanks again for leaving this review! We're looking forward to your next visit!

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