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Knauz Continental Autos

Lake Bluff, IL

4.6
464 Reviews
It was over 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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409 Skokie Highway

Lake Bluff, IL

60044

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Showing 464 reviews

June 16, 2016

One of the best dealer in Chicagoland area Overall, super nice staff members. Very very friendly. My sales person, Paul Kim was very helpful. He helped me to get the best deal on the car as wel More

by MarinJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2016 -

Knauz Continental Autos responded

Marin, thank you for your feedback! We're so glad to hear Paul was able to help you find a great car for a great deal. Please do not hesitate to contact us if we can help you with any other future automotive needs. Thanks again and enjoy your new Mercedes!

June 16, 2016

A salesperson who passionately cares about customer service. As the warranty on my previously purchased S550 4matic was due to expire, I called Knauz Mercedes Benz around 10:00 am with the hope of trading up for More

by AthaH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2016 -

Knauz Continental Autos responded

Wow, thank you for the feedback. We are so glad to hear you had a great experience with Paul and we'll be sure to pass along your kind words to him! Please do not hesitate to contact us if we can help you with any other future automotive needs. Thank you again and enjoy your Mercedes!

June 14, 2016

Definitely my new home! Mark Saltzman makes you feel at home and the rest of the staff fine tunes what Knauz Continental Autos is all about. Wonderful showroom and excellent More

by Scarnico16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Saltzman
Jun 14, 2016 -

Knauz Continental Autos responded

Wow, thank you for the kind words! We appreciate your feedback and will be sure to pass it along to the entire Knauz Mercedes team. Please do not hesitate to contact us if we can help you with any other future automotive needs, thanks again!

June 01, 2016

Terrific! We have purchased at least six cars from Knauz and have always been treated with respect and professionalism. This last week we picked up our new 2016 More

by Susan M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sani Nassar, Sam Greenberg
Jun 01, 2016 -

Knauz Continental Autos responded

Susan, thank you for your feedback! We appreciate your continued loyalty and are so happy to hear you had a great experience with Sani, Sam and Vijay. We will be sure to pass along your kind words to the entire team. Please let us know if we can help you with any other future automotive needs and thank you again for sharing your experience with Knauz, happy motoring!

May 28, 2016

So good, I came back for seconds! In June of 2015 I purchased a New ML350 from Paul Kim with an assist from Hans Kribbel. The buying experience was one of the best and most enjoyable More

by happy camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans Kribbel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2016 -

Knauz Continental Autos responded

Thank you so much for your kind words! We are delighted to hear about your enjoyable experience with Paul, Hans and Mike. Please let us know if we can help you with any other future automotive needs.

May 24, 2016

Great experience with Dick Bradley! If you don't like pushy salesmen Dick is your man. He is very patient and will spend as much time as you need. I have a hectic schedule and he worked More

by Sharon Cree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Bradley
May 24, 2016 -

Knauz Continental Autos responded

We are so happy to hear that you are happy with your experience! I know that Dick will appreciate your kind words. If there is anything that we can help you with in the future, please do not hesitate to give us a call. Thanks again!

May 12, 2016

Top Notch Customer Service Sani was amazing to work with. He helped me through the entire process and was informative, extremely knowledgeable and friendly. The showroom is comf More

by Volvo2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sani Nassar
May 16, 2016 -

Knauz Continental Autos responded

Thank you for your kind words. We are so glad that you enjoyed your experience with Sani. Please let us know if we can help you with any of your automotive needs in the future.

May 10, 2016

Seasoned professionals that know their product! This dealership worked with me...someone who did not understand the MB lineup. They reviewed the product line with me. We talked via the phone line More

by Vince Adinolfi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Greenberg
May 11, 2016 -

Knauz Continental Autos responded

Thank you for your very kind review, Vince. We are so glad that you enjoyed your experience with Gary!

May 02, 2016

Quick Deal on hours-old CPO E350 Was not looking to make a deal on the day that I visited the dealership, but Paul made me aware of a very recently acquired E350 that I might want to More

by TArns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2016 -

Knauz Continental Autos responded

Thank you for sharing your experience. Paul and our Mercedes-Benz team will be pleased to know that you are happy with your purchase. If we can help you with any of your automotive needs in the future, please do not hesitate to give us a call.

April 29, 2016

Shopping for a used Mercedes Benz. I have purchased 2 cars at Knauz. Today I stopped by to test drive a used car they are selling. I bought my first MB from KNAUZ in 2000. My salesma More

by MathMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Bradley
Apr 29, 2016 -

Knauz Continental Autos responded

Thank you for your very kind words. We are so glad that you appreciate the experience of working with our Mercedes-Benz team. If we can help you with anything while you make your decision, please do not hesitate to give us a call.

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