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Knauz Continental Autos

Lake Bluff, IL

Overview
Employees
Reviews
Vehicles
4.9
476 Reviews
It was over 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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409 Skokie Highway

Lake Bluff, IL

60044

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Showing 476 reviews

December 13, 2021

Purchased our GLC a few weeks ago and we could not be more happy with our sales experience at Knauz Mercedes-Benz. Strah G. and Josh A. worked together to help us pick a perfect car for our family. We wi More

by happycustomer1971
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Aleksich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Strah Gostovic
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Dec 13, 2021 -

Knauz Continental Autos responded

Hi there, thank you very much for taking the time to share your experience with us. We're thrilled to hear that you enjoyed working with Josh & Strah to purchase your GLC & even more so to hear how much you've been loving it over the last few weeks! Thank you for your business, as well as your feedback. We're looking forward to your next visit!

November 22, 2021

Peter is the absolute BEST!! So professional, knowledgeable and quick to help with anything! I had a car built and he kept me updated every step of the way including the second it landed on the l More

by Elaina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2021 -

Knauz Continental Autos responded

Hi Elaina, thank you very much for leaving this review. We're thrilled to hear how much you enjoyed working with Peter! We strive to provide great service, so it's wonderful to receive your kind words. Congratulations on your new Mercedes-Benz! We appreciate you taking the time to reach out to us & we're looking forward to your next visit!

November 02, 2021

Peter Polanski handled every detail perfectly in the remote purchase of a 550sl. The car arrived in Naples Fl via covered transport and was just as described. I would highly recommend Knauz and Peter. More

by James F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2021 -

Knauz Continental Autos responded

Hi James, thank you for reaching out to us. We're so glad to hear that Peter was such a pleasure to work with! We strive to provide friendly, transparent service whether in person or from states away, so we're thrilled to hear your comments about taking delivery of your SL in Florida! Thank you for your business, as well as sharing your thoughts with us. Enjoy your new Mercedes-Benz!

October 27, 2021

We had a wonderful experience! My husband and I we not customers of Knauz but made us feel like we had been. More

by debbiecamosy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Villarreal
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Oct 27, 2021 -

Knauz Continental Autos responded

Hi Debbie, thank you very much for leaving this review. We're thrilled to hear how much you enjoyed working with Peter, Juan, & Vijay & how welcomed they made you feel! We strive to provide friendly service in a low-pressure environment, so it's wonderful to receive your comments. Congratulations on your new Mercedes-Benz! We'll see you next time!

October 26, 2021

Ryan and Peter, thank you so much for taking care of me on my new G wagon. Thank you so much I absolutely love it. More

by Arsh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Herbig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2021 -

Knauz Continental Autos responded

Hi Arsh, thank you for leaving this review. It's great to hear how much you enjoyed working with Ryan, Peter, & Vijay! We appreciate you reaching out to us & we're thrilled (though, not surprised) to hear that you're loving your new G-Class! Congratulations on your purchase & thanks again for sharing your thoughts! We're looking forward to your next visit!

September 24, 2021

Excellent service in general. Paul was great. He was transparent, worked with me and pretty much convinced me why the vehicle would be a great buy by proving its history, unique features etc. More

by Isaac Dwamena
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2021 -

Knauz Continental Autos responded

Hi Isaac, thank you for leaving this review. We're so glad to hear that Paul was such a pleasure to work with during your visit! We strive to provide great service, so we're thrilled to receive your feedback. Congratulations on your new Mercedes-Benz & thanks again for taking the time to reach out to us! We'll see you next time!

September 23, 2021

Great service, reasonable price, very professional, was very courteous. Price was transparent. They did not try to scam me in any way More

by jmoon0110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2021 -

Knauz Continental Autos responded

Hi there, thank you for leaving this review. We're very glad to hear that you enjoyed working with Paul! We strive to provide friendly, transparent service, so it's wonderful to receive your feedback. Congratulations on your new Mercedes-Benz & thanks again for reaching out to us. We'll see you next time!

September 08, 2021

Peter P was our associate. He went above and beyond to make sure we got the car and everything else we needed. He was extremely helpful throughout the entire buying process and I will recommend him to any More

by rsmith
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2021 -

Knauz Continental Autos responded

Hi there, thank you very much for reaching out to us. We're thrilled to hear how much you enjoyed your experience working with Peter! Providing our clients with excellent service is our top priority, so it's wonderful to receive your kind words. Thank you very much for your business, as well as your recommendation! Congratulations on your new Mercedes-Benz! We'll see you next time!

August 04, 2021

Peter P. Was our associate, knowledge, professional and a gentlemen. Highly recommend him. More

by Bphelanchicago
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2021 -

Knauz Continental Autos responded

Thank you very much for your 5-star rating! We're thrilled to receive your feedback about your experience working with Peter & the rest of our team! We strive to provide friendly, transparent service, so it's wonderful to receive your comments. Thanks again for reaching out; we're looking forward to your next visit!

July 21, 2021

Overall great experience. Peter was very helpful in ordering my vehicle and kept me informed as it progressed through the manufacturing and delivery process. The delivery process was great as both Pet More

by Don
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Villarreal
Report | Print
Jul 21, 2021 -

Knauz Continental Autos responded

Hi Don, thank you for leaving this review. It's wonderful to hear that Peter, Juan, & Vijay all helped make your experience so great! We strive to make things as efficient & enjoyable as possible, so we greatly appreciate your kind words. Congratulations on your new Mercedes-Benz! We're looking forward to your next visit!

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