Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Koons Ford of Annapolis
Annapolis, MD
1,059 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,059 reviews
May 01, 2024
Our vehicle (2024 Explorer xx) was purchased from Koons Ford of Annapolis, primarily because we like and trust Chuck. We’re likely to recommend this dealership and repeat as customers based on his unique a Ford of Annapolis, primarily because we like and trust Chuck. We’re likely to recommend this dealership and repeat as customers based on his unique approach. More
by Fred I
Employees Worked With
Helpful May 01, 2024
Chuck was a huge help with my purchase of a 2024 Bronco Sport. I appreciated his friendly demeanor and knowledge of the vehicle. At no point did I feel pressured to make a purchase. One of the most rela Sport. I appreciated his friendly demeanor and knowledge of the vehicle. At no point did I feel pressured to make a purchase. One of the most relaxing car buying experiences you could ask for. I will definitely go back to Chuck again in the future. More
by Kevin S.
Employees Worked With
April 29, 2024
Very nice dealership and the customer service is excellent. Chuck greeted me the first time I step foot out my car. excellent. Chuck greeted me the first time I step foot out my car. More
by cuppie0688@gmail.com
April 28, 2024
Chuck was great to work with. He listened to my needs and made the whole process smooth and fun! Would definitely recommend my friends to him. The entire dealership staff from sal He listened to my needs and made the whole process smooth and fun! Would definitely recommend my friends to him. The entire dealership staff from sales to financing (Terri and Andres) were super easy to work with and provided excellent customer service. I have bought a few vehicles in my time but this was by far the best experience I have had. More
by CherylH
April 28, 2024
Mike and Earl are always all business. ..in and out with detail and any explanations needed. They are the Best. ..in and out with detail and any explanations needed. They are the Best. More
by Joseph W Skinker
Verified CustomerApril 27, 2024
Quick, no xx, fair. They got me in and out in record time and kept everything transparent. They got me in and out in record time and kept everything transparent. More
by PMCCULLOH
Employees Worked With
April 27, 2024
Thanks to Chuck and Terri, I got my dream car and the process was SO simple and honestly even enjoyable during the actual purchase which I’d never experienced buying a car before! Extremely fair deal, re process was SO simple and honestly even enjoyable during the actual purchase which I’d never experienced buying a car before! Extremely fair deal, respect for my limitations, full explanation on all details, and everyone was just so incredibly kind! I didn’t for one second feel as though I was being tricker or conned as you sometimes feel at a dealership in my experience. This was just hands down the best. Thank you all SO much, I am so happy! More
by Cassie B
April 27, 2024
Super friendly and helpful. I really felt like they were trying to get me the best deal possible! I really felt like they were trying to get me the best deal possible! More
by utleyc1
Employees Worked With
April 27, 2024
Chuck made me feel at home and made the car buying experience comfortable and fun. I will find him again for my next purchase. experience comfortable and fun. I will find him again for my next purchase. More
by Daniel_Jones
April 26, 2024
Service appointments for adaptive vehicle are convenient and completed quickly. Staff always pleasent and know us. Comfortable and clean waiting area and completed quickly. Staff always pleasent and know us. Comfortable and clean waiting area More
by JARVB
Employees Worked With
Hannah Goldsmith
