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Koons Ford of Annapolis

Annapolis, MD

4.5
1,574 Reviews
Proudly Serving Our Community Since 1969. Everyone at the Koons Ford store and the Koons family want to very simply just say thank you. We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self. The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle. While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service. -Joe Koons
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2540 Riva Road

Annapolis, MD

21401

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Showing 1,574 reviews

May 28, 2025

Service personnel, Mr. Caleb (last name ?) - this young man was very professional, effective, pleasant, respectful, and helpful! More

by annjones56
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Caleb
May 28, 2025

This is a friendly place compared to another Ford dealership that I used to service my car. More

by LAMPSON58
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Treas
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

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by DRAPSINCERO
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

The mobility personnel have been outstanding. They accommodated my need for appointments and timeframes. WOW More

by RJRUGGIERI
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Recommend Dealer
Yes
Employees Worked With
Hannah Goldbeck
May 25, 2025

Mr Treas is great. Good service, timely and no waiting for scheduled appointment. I appreciate the personalized service, hard to find that now. More

by PCORV
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

We were told the vehicle was ready. We headed up, 35 miles to pick it up, to find out wrong part was ordered. 3 weeks to get the cat nack. More

by DAWN.GLEASON64
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Michael Matson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Mr. Treas is the best. Very professional and friendly. Great communication of service times and prices. Been taking my F150 here for years and I am extremely pleased with the service every time. Also th More

by madmac37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Excellent customer service from both Brandon and Terry. We appreciate all their help and follow up! More

by pat.hogan5
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brandon Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Norris
May 18, 2025

Chris Dugovich was an outstanding salesman. He was attentive to my desires for a vehicle and found just what I wanted. He has been very helpful not only in acquiring the truck, but also to me More

by Moe&Jane
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Andres Zavala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dugovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

I’ve had 5 Lincoln’s serviced here since 2011. I wouldn’t go anywhere else. Earl, the service manager is wonderful to work with, and El Brown is an electronic genius! More

by JCORELITZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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