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Koons Ford of Annapolis
Annapolis, MD
1,561 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,561 reviews
Verified Customer
December 16, 2023
Charlita is the best problem solver and doer! I appreciate her willingness to help. Thanks, Charlita!! I appreciate her willingness to help. Thanks, Charlita!! More
by MARCIA.VERPLOEGEN.LEWIS
Employees Worked With
December 16, 2023
Mr Trease was very rude to me which is not normal for him. He was very very busy but no need to take your mood out on someone else. him. He was very very busy but no need to take your mood out on someone else. More
by SAWWESTREM
Employees Worked With
December 13, 2023
The CS team at Koons Ford is top notch. I have taken my 2013 Edge to them for some pretty strange issues, they have confidently sorted and fixed them all. Earl is a ROCK STAR is my GO-TO I have taken my 2013 Edge to them for some pretty strange issues, they have confidently sorted and fixed them all. Earl is a ROCK STAR is my GO-TO guy for Ford repairs. More
by RUSS741
December 13, 2023
I have bought several vehicles from this dealership and all times have been a pleasant experience . My recent purchase Chuck Greenlee & Tom Donovan were awesome to work with . Also Andres in finance was a all times have been a pleasant experience . My recent purchase Chuck Greenlee & Tom Donovan were awesome to work with . Also Andres in finance was awesome as well . More
by craigwhite1014
December 13, 2023
Great job on all services and especially diagnosing the problems. Earl always does a great job! problems. Earl always does a great job! More
by EWILLIAMS1408
December 13, 2023
This visit had the Works and the brakes done. Service was fast and the staff are great. Service was fast and the staff are great. More
by LYNNEDOBRO
Employees Worked With
December 12, 2023
Mike Treas is the best. I only work with him. He is Koones Ford for me! I only work with him. He is Koones Ford for me! More
by WEEDGE
Employees Worked With
December 11, 2023
The finance agent Andre is unresponsive to phone messages and emails . I have attempted to contact him for four weeks with a simple question regarding my extended warranty? He was very interested in selling and emails . I have attempted to contact him for four weeks with a simple question regarding my extended warranty? He was very interested in selling me the policy, but unfortunately his concerns for the customer stooped with the sale. Everyone else at the dealership was awesome. More
by TEDIROSE
December 11, 2023
all parts of the process are great, from sales to service and competitively priced. i have been using them for years and competitively priced. i have been using them for years More
by PETE36
Employees Worked With
Other Employees :
Mike Kegley, Steven Taylor-Watts
