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Koons Volvo Cars White Marsh

White Marsh, MD

Overview
Employees
Reviews
Vehicles
4.7
634 Reviews
Whether you're in the market for a new Volvo Car or looking to have your Volvo Car serviced, look no further than Koons Volvo Cars of White Marsh.
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5395 Nottingham Drive

White Marsh, MD

21162

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Showing 634 reviews

September 06, 2026

I have been getting my Volvo serviced at Koons for several years and I have always been sat.isfied with the service and AJ More

by kymmies55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2026 -

Koons Volvo Cars White Marsh responded

Knowing that you’ve found our service consistently satisfying over the years means a lot to our service department. We’re pleased Aj could take such good care of your Volvo XC60 on every visit.

September 05, 2026

Very quick and smooth trade-in for a vehicle I had chosen online. The car was sparkling clean, parked outside the dealership when I arrived on a Friday afternoon, I took a test drive, did paperwork, said goo More

by MDD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kappauf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2026 -

Koons Volvo Cars White Marsh responded

Your note about arriving to find your Buick Encore GX sparkling clean and ready reflects how our team prepares each vehicle for a seamless experience. We’re glad Kevin and Chris could answer all your questions and guide you smoothly through the trade-in and purchase of your Encore GX. Knowing the entire process felt stress-free means a lot to our team.

September 05, 2026

No doubt ,this experience with the environment, and sales team was exceptional without doubt. thanks More

by eugenebrownj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kappauf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2026 -

Koons Volvo Cars White Marsh responded

Knowing our showroom environment and sales team support felt exceptional means a lot to our team. We’re thrilled you chose our dealership for your new Volvo XC60.

September 04, 2026

Dealership is responsive, clean, and everyone is super friendly. Purchased my Volvo from this dealership and serviced even though the dealership is further away from me More

by desiree.antonacci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 05, 2026 -

Koons Volvo Cars White Marsh responded

Your Volvo XC60 is in great hands. Knowing our dealership felt welcoming and our staff attentive means a lot to us. We appreciate you traveling extra distance for both your purchase and service, and we’re glad our clean facility and prompt care met your needs.

September 03, 2026

We had a great experience at the dealership. Gary helped us understand many features of the car that were new and unfamiliar. Liz explained the paperwork that was necessary clearly and quickly More

by Kvksails
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob McGinness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz
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Sep 04, 2026 -

Koons Volvo Cars White Marsh responded

We’re glad your purchase of the used Volvo XC90 Recharge Plug-In Hybrid felt effortless from start to finish. Gary was pleased to guide you through the vehicle’s new features, and Rob is happy he could accommodate your needs. Knowing you found our paperwork process clear and efficient without feeling rushed means a lot to us.

September 03, 2026

Kudos to the whole team. Very professional and very fast service and keep you well informed. More

by kyle.petroski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Biscotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2026 -

Koons Volvo Cars White Marsh responded

Your mention of our prompt, professional service underscores our service department’s dedication. Thank you for choosing us for your Volvo XC40 service and for your kind words.

September 03, 2026

I have had a great experience with every single person from the team here. Please give them kudos and a raise. More

by kyle.petroski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob McGinness
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Biscotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Harley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabbie Andolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2026 -

Koons Volvo Cars White Marsh responded

Hearing that you had a great experience with every member of our service team means a lot to us. Your kudos are appreciated, and our service leadership celebrates these kind words. Thank you for trusting us with the service on your Volvo XC40.

September 03, 2026

Great Service from point of entry to pickup. The guys were very professional and explained service items very well. More

by fukadike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
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Sep 03, 2026 -

Koons Volvo Cars White Marsh responded

Hearing that you found our team professional and that we explained each service item clearly means a lot to us. We’re pleased we could guide you smoothly from check-in to pickup for your Volvo XC90.

September 03, 2026

I was a pleasure working with Joey. Even though I know I’m coming to spend money that I don’t wanna spend, Joey makes the experience better. More

by lyf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 03, 2026 -

Koons Volvo Cars White Marsh responded

We’re glad Joey could make your Volvo S60 service visit more comfortable. Your kind words and five-star rating mean a lot to our service department.

September 03, 2026

Joey make the experience great. His amazing care, customer service, and professionalism make everything worthwhile. Thank you 😊! More

by Info@twinwit.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 03, 2026 -

Koons Volvo Cars White Marsh responded

Knowing Joey’s care and professionalism made your Volvo XC40 service worthwhile is rewarding. Your kind words about his customer service mean a lot to our service department.

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