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Koons Volvo Cars White Marsh

White Marsh, MD

Overview
Employees
Reviews
Vehicles
4.7
410 Reviews
Whether you're in the market for a new Volvo Car or looking to have your Volvo Car serviced, look no further than Koons Volvo Cars of White Marsh.
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5395 Nottingham Drive

White Marsh, MD

21162

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Showing 410 reviews

May 14, 2026

Larry has great customer service. I will recommend him to anyone I can. He is always nice and helpful. More

by mcsharo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for recommending Larry and highlighting his helpful, friendly approach. We’re glad he could assist you with your Volvo XC90 Recharge Plug-In Hybrid service. We appreciate your trust and look forward to welcoming you again.

May 14, 2026

A great place to get service done on the vehicle, great atmosphere and people are very nice and friendly More

by mcpatrick99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for sharing your experience with our service department for your Volvo XC60. We’re pleased the atmosphere and team made your visit enjoyable and look forward to assisting you again.

May 13, 2026

I really appreciated the diligence and professionalism displayed by Joey Malizia and recommend that he be promoted ASAP! More

by Derek A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for recognizing Joey’s professionalism and diligence. We’ll be sure to share your recommendation with our leadership team. Thanks for trusting us with your Volvo S80, and we look forward to assisting you again.

May 11, 2026

AJ was great with greeting me as I arrived for my appointment and going over the service. Very professional and friendly. More

by cljenkins88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2026 -

Koons Volvo Cars White Marsh responded

What a pleasure to hear Aj’s friendly welcome set the tone for your service visit. Thank you for trusting our team with your Volvo XC90 Recharge Plug-In Hybrid. We look forward to helping you again.

May 11, 2026

Everything went better then expected and everyone working there greeted us and gave us excellent service More

by henryrugel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Biscotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Harley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabbie Andolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2026 -

Koons Volvo Cars White Marsh responded

Hello, we are thrilled our team greeted you warmly and provided outstanding service during your Volvo XC90 appointment. Let us know whenever your Volvo needs attention again.

May 10, 2026

Always a good experience when I bring my car for service The staff is very friendly and helpful. The service department are very knowledgeable and processional. Never disappointed at the service More

by jgbrink3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2026 -

Koons Volvo Cars White Marsh responded

It’s wonderful to hear our team offers a welcoming atmosphere and that our service staff’s expertise and professionalism consistently meet your expectations. Thank you for trusting us with your Volvo and giving us the opportunity to keep it running smoothly.

May 09, 2026

I never received a follow-up appointment or call from Larry concerning when to bring back my vehicle to have my headlight fixed/replaced. More

by jewhitehead3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2026

Always very helpful and explains every detail being done. Assist with questions that I have concerning my car. More

by tomasine4
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Gary Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2026 -

Koons Volvo Cars White Marsh responded

We’re glad Gary, Alan and Aj could guide you through each step and answer your questions about the Volvo S60 service. Thank you for trusting us with your car’s care.

May 08, 2026

AJ and both drivers were all courteous and easy to work with. I definitely appreciate the discounts! More

by cdryden4travel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Two drivers from Concierge
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May 08, 2026 -

Koons Volvo Cars White Marsh responded

It’s wonderful to hear that Aj and our drivers provided courteous, hassle-free service while working on your Volvo S60. We’re glad the discounts made your visit even better. Thank you for trusting us with your service needs!

May 08, 2026

Overall, very easy to do business with, likely the easiest transaction I’ve ever had when purchasing a new car. Gary was great, could not be more helpful throughout the process. Very communicative More

by lance.renner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kappauf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2026 -

Koons Volvo Cars White Marsh responded

We’re delighted your Volvo purchase was seamless, and that Gary’s helpful, straightforward communication made the process effortless. We look forward to assisting you again whenever you need us.

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