Koons Volvo Cars White Marsh

Service team was professional making sure all aspects of my car are monitored and maintained appropriately. Two calls to the finance department to extend warranty and service contract have gone unreturne my car are monitored and maintained appropriately. Two calls to the finance department to extend warranty and service contract have gone unreturned. Disappointing. More

Joey was very helpful and responsive He was very thorough in explaining the issues and repairs needed. He was helpful in coordinating my loaner car. thorough in explaining the issues and repairs needed. He was helpful in coordinating my loaner car. More

The service team at Koons really stepped up when we had both of our cars in for some extensive service needs and a tight timeline. Service was prompt and communication was excellent. When the most pressing both of our cars in for some extensive service needs and a tight timeline. Service was prompt and communication was excellent. When the most pressing service was prioritized over the regular maintenance, they quickly got me in for the scheduled service with an extremely fast turnaround. More

They are always awesome. Extremely helpful and efficient. I love bringing my car here. They never disappoint Extremely helpful and efficient. I love bringing my car here. They never disappoint More

Koons Volvo of White Marsh presents itself well, clean environment, access to wifi & beverages during service. Moreover, the of service provided is consistent, this was evident by my service advisor AJ. environment, access to wifi & beverages during service. Moreover, the of service provided is consistent, this was evident by my service advisor AJ. I was greeted within minutes of pulling in. He kept me abreast throughout my time. This is the level of professionalism I expect and Koons Volvo of White Marsh delivered, again. I'll add this was not a schedule visit but rather an urgent signal displayed on my infotainment on my way to work. They took care of my emergency repair within a reasonable time. More

I love getting services done at koons volvo white marsh. Larry was very attentive to my vehicle's needs. Larry was very attentive to my vehicle's needs. More

Dealership was great to work with. Clean and friendly with great service. Love the state of the art operation Clean and friendly with great service. Love the state of the art operation More

Koons Volvo Cars White Marsh is a dealership specializing in Volvo vehicles, offering new and pre-owned Volvo cars, along with maintenance and repair services. It is part of the Koons Automotive Group, wh in Volvo vehicles, offering new and pre-owned Volvo cars, along with maintenance and repair services. It is part of the Koons Automotive Group, which operates multiple dealerships across the region, known for providing customer-focused service and a wide selection of vehicles. More

Michael Dorsey is outstanding! ! We needed some extra time/scheduling our purchase/pick up of vehicle. Michael is very knowledgeable and kept in touch with us during times we reque ! We needed some extra time/scheduling our purchase/pick up of vehicle. Michael is very knowledgeable and kept in touch with us during times we requested- (we had unexpected health issues). Michael was willing to accommodate us and help complete the sale. Michael is very pleasant as well, we enjoyed our time with him. We will recommend him to others looking for a vehicle.!! Kevin in finance also was super helpful and explained everything in detail. We appreciate Kevin trying to get us the best interest rate/payment that we were comfortable with. Overall they coordinated well with each other and got us out the door in our new vehicle in a very timely manner. Thank you for such a smooth process! More

Customer service is outstanding and they care about the quality of the vehicles they sell. quality of the vehicles they sell. More