Koons Volvo Cars White Marsh

Since purchasing my vehicle 2 yrs ago, I have had the honor of having Larry Boyd as my CS. It's heart for the customers is stellar. His attention to detail and communication is clear and concise. As a honor of having Larry Boyd as my CS. It's heart for the customers is stellar. His attention to detail and communication is clear and concise. As a Volvo owner, I am pleased to bring my vehicle and concerns to Larry. Thanks More

Chris walker was our salesperson and he was fantastic. Not pushy but educated about his product and very down to earth. Probably my best experience buying a car he is absolutely a great member of your te Not pushy but educated about his product and very down to earth. Probably my best experience buying a car he is absolutely a great member of your team. More

Very positive experience with Koons. Gary made me feel like I was his focus. He was thoughtful and thorough. Gary made me feel like I was his focus. He was thoughtful and thorough. More

Helpful in deciding what services to get done that day and which to plan for in the future and which to plan for in the future More

They were a class act, starting with my salesman, Chris, and completing the whole painful signing process. I literally drove 1:30 (and took an uber ride) to buy a car from this dealership. and completing the whole painful signing process. I literally drove 1:30 (and took an uber ride) to buy a car from this dealership. More

Pleasant experience from start to finish. Greeted by Michael and he went right to work finding out what I wanted, giving me time to look and ask questions, and making the process smooth. The Greeted by Michael and he went right to work finding out what I wanted, giving me time to look and ask questions, and making the process smooth. The same goes for Joe in Service, Liz in Finance, and Sharon in Customer Care. The parts/accessories department and the follow-up services are pretty amazing as well. Would buy from this dealership again and recommend it to my own family. More

Shout out to Dylan Jones! This deal would not have happened without his input. I also would like to acknowledge the business manager (Kevin?). He really wrapped everything up This deal would not have happened without his input. I also would like to acknowledge the business manager (Kevin?). He really wrapped everything up quickly and efficiently. Those two made this sale for Koons White Marsh!♥️♥️ More

Amazing group of people to work with! ! One of the best car buying experiences we've had. Unfortunately we cannot name everyone that worked with us, but please know each person that helped ! One of the best car buying experiences we've had. Unfortunately we cannot name everyone that worked with us, but please know each person that helped facilitate this purchase was amazing and went above and beyond. More

Good communicators, pleasant and informative. Michael knew all the details about my vehicle. He was very hospitable while I was waiting. Michael knew all the details about my vehicle. He was very hospitable while I was waiting. More

The service technician went above and beyond duties to make sure I was satisfied with the work that was done on my vehicle. make sure I was satisfied with the work that was done on my vehicle. More