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Koons Volvo Cars White Marsh

White Marsh, MD

Overview
Employees
Reviews
Vehicles
4.7
347 Reviews
Whether you're in the market for a new Volvo Car or looking to have your Volvo Car serviced, look no further than Koons Volvo Cars of White Marsh.
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5395 Nottingham Drive

White Marsh, MD

21162

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Showing 347 reviews

March 30, 2026

Larry Bond seem to have gotten my XC 90 Volvo in and out and literally less than 90 minutes. As soon as we got home and relaxed, he said Gee you know your car is done. More

by kaleenaharlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Burkhardt, Jim Coleman
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Mar 30, 2026 -

Koons Volvo Cars White Marsh responded

It’s great to hear that Larry had your Volvo XC90 Recharge Plug-In Hybrid finished in under 90 minutes. We’re glad you could relax at home as soon as the work was done. Let us know if you have any questions while you enjoy your drive.

March 30, 2026

Very helpful and efficient. Great customer service. Overall the dealership is a great place for service. More

by ndorsey60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for sharing your experience with our Volvo service department. We’re pleased to hear our team was helpful and efficient while servicing your XC90. We appreciate your kind words and look forward to serving you again.

March 30, 2026

Advisor was great and concierge service spectacular! Thanks for making it easy to get my car fixed. More

by kaplanj1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2026 -

Koons Volvo Cars White Marsh responded

It’s great to hear that Aj and our concierge service made getting your Volvo XC60 back on the road simple. We appreciate you taking the time to share your experience. We look forward to assisting you again.

March 30, 2026

The entire team from start to finish was great. Communication upon arrival on what to expect and updates throughout the visit were great, the waiting area was good to get some work done. Very goo More

by Brett.hendrickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Burkhardt, Jim Coleman
Report | Print
Mar 30, 2026 -

Koons Volvo Cars White Marsh responded

It’s great to know our team kept you informed throughout your service appointment and that the waiting area helped you stay productive. We appreciate you sharing this with us and look forward to welcoming you back for your Volvo XC60’s next visit.

March 30, 2026

Friendly service advisors and quick turnaround times. It is very easy to schedule appointments and I love the communication. More

by DA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2026 -

Koons Volvo Cars White Marsh responded

We’re pleased to hear our service advisors were friendly and that you experienced a prompt turnaround. It’s great scheduling appointments felt easy and our communications kept you informed. Thank you for trusting us with your Lexus NX 300.

March 30, 2026

I was very happy with the service department, especially since they were able to pick up my vehicle and return at the same day More

by miakophd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for sharing your experience with our service department. We’re glad our team could pick up your Volvo and return it the same day. We look forward to helping with your next service.

March 30, 2026

Great service! The staff was very helpful and friendly. They explained everything really well. Thank you! More

by ilikecindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Burkhardt, Jim Coleman
Report | Print
Mar 30, 2026 -

Koons Volvo Cars White Marsh responded

We’re happy to hear our team was so helpful and made everything clear during your service visit. Thank you for sharing your kind words!

March 30, 2026

I will always go to Koons Volvo of White Marsh and Larry for all my need. More

by shannonohayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2026 -

Koons Volvo Cars White Marsh responded

It’s great to hear that Larry and our team have earned your trust for servicing your Volvo XC90. Thank you for continuing to rely on us for all your service needs.

March 30, 2026

Koons is the best service and sales team in Maryland. Thanks Larry in service for all your knowledge. Thanks for being number 1 More

by mvpicciotto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary, Rovall Washington, ihail Tomazos, Charlie Burkhardt, Jim Coleman
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Mar 30, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for praising our sales and service teams. We’re glad Larry’s expertise benefited your Volvo XC60 service. We look forward to helping you again.

March 30, 2026

I purchased a used Volvo with an unknown history and the Koons Volvo Cars of White Marsh service center was very helpful in inspecting my vehicle for me and making sure I was taken care of with my wheel loc More

by kristanshilling
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Malizia
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Mar 30, 2026 -

Koons Volvo Cars White Marsh responded

We’re pleased we could thoroughly inspect your Volvo S60 and address the wheel lock and tire concerns. It’s great our advice helped you feel welcomed throughout your visit. Larry will be pleased to know you felt well taken care of.

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