Koons White Marsh Chevrolet - Service Center
White Marsh, MD
199 Reviews of Koons White Marsh Chevrolet - Service Center
You couldn’t ask for a better dealership to work with I have bought three or four cars from Koons by now easy to deal with all the time service department. Great never a problem always get my car back on t have bought three or four cars from Koons by now easy to deal with all the time service department. Great never a problem always get my car back on time always let me know anything about my car and all the updates as it’s in there. More
My service advisor Brian made my experience exceptional. He is very detailed and trustworthy!! Most importantly, he's extremely professional. He is very detailed and trustworthy!! Most importantly, he's extremely professional. More
Thomas was very knowledgeable and courteous . He took care of my car needs and kept me informed. No issues with the service advisor, it’s your prices that are too high even with the discount. My He took care of my car needs and kept me informed. No issues with the service advisor, it’s your prices that are too high even with the discount. My coupon said $84.00 for oil and the rotation was a separate price and the missing lug knots were $12.00 a piece and I ended up paying $250 plus change. Ludicrous and I have coming for over 20 years……Wow….. More
David Letourneau and the entire service staff at Koons Chevy in White Marsh are first class. The customer service experience is unmatched. From the moment you arrive, their communication throughout the Chevy in White Marsh are first class. The customer service experience is unmatched. From the moment you arrive, their communication throughout the entire process, you feel as if their entire team has your back. It's not always fun having to bring a car in for service...life disruption, work, kids, etc. David and the Koons staff get that and make sure they alleviate as much of that stress as possible from start to finish. I bought my car with this team and serviced it here. I will not go anywhere else given the respect and treatment they show their customers. David, thank you and the entire Koons team. More
From the time I received a letter notification from GM till I got my truck back, Koons was great to deal with. Scheduling the appointment was quick and efficient. Drop off was a breeze and pick up was per till I got my truck back, Koons was great to deal with. Scheduling the appointment was quick and efficient. Drop off was a breeze and pick up was perfect. The service was for a software update and the truck seems great so far. For some odd reason my truck did have an additional 8 miles more on it than when I dropped it off More
I have to bring my car back to the dealership because they couldn’t cut the new keys for the car. Please call me when you’re able to fix this problem thanks they couldn’t cut the new keys for the car. Please call me when you’re able to fix this problem thanks More
Very satisfied was seen at the appointment time and they started on my vehicle right away started on my vehicle right away More
I was in and out faster than stated, Josh took care of me as usual as usual More