LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing - Service Center

Once my part was there they had me in and out within an hour or so hour or so More

The service department has been phenomenal! Andy Porter has gone above and beyond, answered all my questions and phone calls immediately. Andy Porter has gone above and beyond, answered all my questions and phone calls immediately. More

Getting my vehicle checked in for service was fast and easy. I was frequently kept updated by text message on the progress with my vehicle and tge whole process was seamless Thank You easy. I was frequently kept updated by text message on the progress with my vehicle and tge whole process was seamless Thank You More

Xavier Bender and team finished my repair as needed in a shorter time period than I believed it would happen. The vehicle was returned clean and is working well. The parts needed were hard to come by but wh shorter time period than I believed it would happen. The vehicle was returned clean and is working well. The parts needed were hard to come by but when they arrived th vehicle was made road worthy. When there was an issue about the battery they put their heads together and put forth a working Ram that is going forward. My experience was one being treated fairly. More

My tire oil change and tire rotation was a positive experience. The staff was pleasant and the service wait time was normal. experience. The staff was pleasant and the service wait time was normal. More

Super fast and super efficient. These guys are the back bone and always do the best they can! These guys are the back bone and always do the best they can! More

Very clean, good customer service, kept me informed the whole way for my oil change and tire rotsation whole way for my oil change and tire rotsation More

The service was great, however I feel like communication could improve. I was out of the country so I was a little worried about the situation. could improve. I was out of the country so I was a little worried about the situation. More

Dishonest and disorganized staff. Charged for things that didn’t address the original issue. Poor communication. Charged for things that didn’t address the original issue. Poor communication. More

Put the wrong color mirror on the driver side and it broke the first fold in. I have a black diamond truck and the mirror is matte blue. Waiting for them to call me back and fix it. Its been two days no broke the first fold in. I have a black diamond truck and the mirror is matte blue. Waiting for them to call me back and fix it. Its been two days now with no call. More