Laird Noller Ford Topeka

Fantastic Went to lengths to find problem and repair our truck. Couldn’t ask for better treatment and effort to keep us informed of progress. Steve is very prof Went to lengths to find problem and repair our truck. Couldn’t ask for better treatment and effort to keep us informed of progress. Steve is very professional but has not forgotten good old fashion service. More

Recall appt Laird Noller associates were very professional and helpful with additional questions that I had. Questions were answered on another Ford vehicle tha Laird Noller associates were very professional and helpful with additional questions that I had. Questions were answered on another Ford vehicle that wasn't being serviced which was very helpful. More

Omg!!! **See Update Below** I have had the most amazing experiencce today withBrian George and Nick. I bought a car and it wasn't what i needed. Brian and **See Update Below** I have had the most amazing experiencce today withBrian George and Nick. I bought a car and it wasn't what i needed. Brian and Nick and Christian invited me back out to help me find the right fit. I admit I was a pain in the butt that first day. I wasn't inthe right headspace, I expected to be lied to and cheated. They did not do that. Instead I was made comfortable and guided through the process. It honestly confused me and i chose poorly. Today they corrected my mistake and gave me the smile i desperately needed. Thank you so much. Life lesson learned. Not all dealerships are scam artists. Update - My temporary tag expires Wednesday, 4/10/19. i have been working a month trying to get paperwork resolved. I have been working with Nick Seaton who is an amazing person but cannot seem to resolve my issue for whatever reason. I am afraid I am going to have to hire a lawyer to resolve this issue. It should never have to get to this point. Background: I bought a car that didn't fit and they offered to help me get into something better. I was so happy. I was assured all of the paperwork was in order and I should be able to just go the DMV and title the returned car and tag the new car instead of returning the first car and invalidating the sale. This allowed them to keep the commissions on the first sale and charge me sales tax on the old car and the new car. Made my payment much higher than I wanted but I was in the car i needed. But the paperwork given was not sufficient and now I will either have to park my new car and not drive it or drive it illegally. I have continually called and emailed and now I cannot even get a response. i would be more than happy to return the car and forget Laird Noller even exists at this point. I guess I will have to call a lawyer. Sucks. Update, In order to get an answer, I called them and the answer is that they are trying to figure this out. And once they do I still have to take another day off of work (I took a day off a month ago to make very sure that I was not scrambling to complete this last minute) AND I get to have a short paycheck. Yeah me! NOT!!! After my phone call Nick responded to my email. No answer but he did respond. More

Never a bad experience I am very picky with who works on my vehicles. A bit OCD if you will. I do however trust Laird Noller and their staff to treat my vehicles with care. I am very picky with who works on my vehicles. A bit OCD if you will. I do however trust Laird Noller and their staff to treat my vehicles with care. I have ben here several times and its always a pleasant experience. More

Best Car Dealer in Northeast Kansas From Gene Glass in Sales, to Steve May in Service, you are never left hanging. They keep you informed, streamline all processes, avoid the unnecessary From Gene Glass in Sales, to Steve May in Service, you are never left hanging. They keep you informed, streamline all processes, avoid the unnecessary, and treat you in the utmost professional and friendly manner. I have purchased at least 7 cars from Laird Noller Ford in Topeka, and have all of my cars serviced there as well. I cannot recommend LNF highly enough. More

Worked hard for the money There was some confusion as to how my extended warranty worked but Greg worked hard to figure it out so the very expensive repair was covered. There was some confusion as to how my extended warranty worked but Greg worked hard to figure it out so the very expensive repair was covered. More

Key.made Had to get key made and programmed. Price was pretty decent. Only thing we didn't like was nobody came to let us know it was ready. We had to find out Had to get key made and programmed. Price was pretty decent. Only thing we didn't like was nobody came to let us know it was ready. We had to find out for ourselves and they drove it from back lot. Plus, we thought it took too long More

Great service and communication I took my car in for an airbag recall and while there they fixed a problem I'd been having with some of my interior lights. Steve communicated with me I took my car in for an airbag recall and while there they fixed a problem I'd been having with some of my interior lights. Steve communicated with me the entire way to make sure I knew where things were. More