Laird Noller Ford Topeka

Great customer service , couldn't have asked for better sevice. They were able to get my car back in the road in no time. Thank you! , couldn't have asked for better sevice. They were able to get my car back in the road in no time. Thank you! More

Successful experience! Had a good experience! Stephanie Ross was the most helpful with a great welcoming attitude, she answered all my questions and guided me in the right d Had a good experience! Stephanie Ross was the most helpful with a great welcoming attitude, she answered all my questions and guided me in the right direction. After her service she recommended me to Jordan McGillis who also was a great problem solver and worked hard to close the deal. Good job, another satisfied customer! More

Great service department The entire organization has been great to work with. Very knowledgeable on every aspect. I would be pleased to recommend Laird Noller to anyone that I The entire organization has been great to work with. Very knowledgeable on every aspect. I would be pleased to recommend Laird Noller to anyone that I am affiliated with. More

Drove to Laird Noller Topeka from Manhattan for Service Had a GREAT sales experience with Cordaryl Banks at Laird Noller Topeka. He is a man of his word that took care of us even after the sale - many sale Had a GREAT sales experience with Cordaryl Banks at Laird Noller Topeka. He is a man of his word that took care of us even after the sale - many salesman say they will, and he did. I ended up having an unsafe brake condition on a different vehicle that my child drives and lacked confidence in other dealerships, but based on the positive sales experience I had with Cordaryl Banks, I reached out to the Laird Noller Topeka Service Department. Rick VanDonge is my new “go to” guy for Service on all of my cars. After speaking to Rick I felt that he had shared understanding of my concerns, so I drove from Manhattan to Topeka and put my trust in Rick and his Service team. Rick understood how IMPORTANT it is to a parent to know their child’s car is SAFE and he had Samuel Nutt diagnose the issue. Samuel was thorough and diagnosed the problem perfectly and then coordinated with Rick on the parts, Rick kept me updated throughout the service, got it fixed, and made me feel confident that my that Laird Noller CARED about my family and our automotive concerns. I would recommend the Laird Noller team in Topeka to everyone and encourage customers to seek out the team members that I’ve named. They won’t disappoint you and it’s worth the drive. Thanks for reading my review. It won’t happen, but if you’re disappointed by anything you can ask for Aaron Rowe and he’ll make sure you’re taken care of. I introduced myself because Aaron needed to hear the positive feedback that I wanted to share about the dealership. More

Platinum Every stinkin time I come in its great service and professional. No complaints. Always honest which is huge for me. I'll always try to deal here as lo Every stinkin time I come in its great service and professional. No complaints. Always honest which is huge for me. I'll always try to deal here as long as I'm close to this city. More

6.0 diesel Service department was excellent in diagnosis and fixing of an issue I’ve been chasing with my diesel. Identified and fixed the problem in a reasonabl Service department was excellent in diagnosis and fixing of an issue I’ve been chasing with my diesel. Identified and fixed the problem in a reasonable amount of time. They communicated very well, and let me know about a few other issues that I was unaware of. More

I paid 125.00 for a price check. I took my car to performance tire, where they replaced a thermostat In my Ford Taurus. It did not repair the issue the car was having. They refunded I took my car to performance tire, where they replaced a thermostat In my Ford Taurus. It did not repair the issue the car was having. They refunded me my full amount charged and left the part in the car. Terry then diagnosed the trouble gave me the code. I then called Ford and provided them with the info. They were certain it would be repaired for 125 or less. Well $125 later no work was done and they gave me a diagnosis of the same I had reported to them. This was not only a waste of my time, but $$. I essentially paid $125 for a price check. Which to remedy the actual problem was going to cost me $2,500. They could have advised me of this in my initial phone call to them. Scheduling me to come in was unnecessary. More

Awesome Laird Noller has always done a fantastic job on our vehicles. They are patient and fast. I won’t go any where else. American made!! Laird Noller has always done a fantastic job on our vehicles. They are patient and fast. I won’t go any where else. American made!! More