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Lake Ford

Milwaukee, WI

4.5
4,243 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs. Lake Ford's Service Center offers a full line of services including: -Express Oil Change Center -Rental Vehicles Available -After Hours Vehicle Drop Off -After Hours Key Drop Off -Complimentary Car Wash After Each Service Visit -Complimentary 21 Point Inspection After Each Service Visit
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4201 S 27th St

Milwaukee, WI

53221

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Showing 4,243 reviews

June 10, 2021

Paint badly swirled from wax buffing during delivery prep. Wasn’t like that when I first test drove vehicle. Didn’t notice until I got the vehicle home after purchase. For that reason I cannot recommen More

by browning_11
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alec Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Lake Ford responded

Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further and possibly correct the swirl marks. Please reach out to us at your convenience.

June 09, 2021

Continues to do a great job. Haven’t gone back to the dealer I bought my vehicle at. Plus, Lake Ford is only 2 miles from my house. More

by Higgs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
June 09, 2021

Very kind & respectful in helping me with me needs. Very polite from the minute I walked though the door. Very helpful. Happy I stopped here. More

by itsmedebby
Recommend Dealer
Yes
Employees Worked With
AJ Chandler
June 08, 2021

As usual taken great care of by the team at lake Ford service. Craig always seems to get me taken care of. Would recommend to anyone looking for a service center to take good care of them More

by Meatcutter2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
June 08, 2021

My sales person Alec Van Hecker was off the charts great. He was professional, prepared and a true asset to Lake Ford. Dan in Finance was also terrific and knowledgeable. What a pair! More

by Tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Van Hecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan in Finance
June 04, 2021

Got things done fast and efficient. Friendly in everything they did. Checked into the right price for us and didn’t waste any time. Thank you !!! More

by Debbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Van Hecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2021

I've been dealing with this dealership for 42 years and have never had an issue that wasn't resolved expeditiously and equitably. I'll remain a loyal customer. More

by Bob P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Repinski
June 04, 2021

Great place to buy a car, amazing knowledge employees with the best financing experience that will fit most budgets. I would recommend this dealership to everyone looking for new/used vehicles. Special t More

by Helenag4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Strickling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Heine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Van Hecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Jankowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago Anaya, Joseph Sardina, AJ Chandler, Matthew Maneage
June 03, 2021

To wait an hour and a half for an oil change is totally ridiculous. This is the second time in a row that this is happened to me. More

by highlake1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caleb Repinski
June 02, 2021

Upon walking in I was greeted by Santiago. He was very informative and professional. He made the entire process so quick and easy. All of the other employees at the dealership were all very personable and More

by koalab9077
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Heine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago Anaya
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