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Lake Ford

Milwaukee, WI

4.3
3,957 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs. Lake Ford's Service Center offers a full line of services including: -Express Oil Change Center -Rental Vehicles Available -After Hours Vehicle Drop Off -After Hours Key Drop Off -Complimentary Car Wash After Each Service Visit -Complimentary 21 Point Inspection After Each Service Visit
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4201 S 27th St

Milwaukee, WI

53221

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Showing 3,957 reviews

February 15, 2024

Have no idea what they are doing on the sales or financing side. Took 3 hours and everything was all in motion. Because they waited so long I know the credit unions were closed so I was ended up wit More

by Mindy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian Meiselwitz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Galbraith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Lake Ford responded

We sincerely apologize for the disappointing experience you had during your purchase. Your feedback is extremely important to us, and we are committed to providing every customer with an exceptional buying experience. We have taken note of the issues you mentioned regarding your experience, and we will investigate and address them promptly to ensure such situations do not recur. We deeply regret any inconvenience or frustration this may have caused you. We understand the value of your time, and we will strive to make future car-buying processes more efficient and seamless. We truly appreciate your choosing us for your car purchase and hope you will give us another opportunity to serve you better. If you have any further questions or need assistance, please don't hesitate to contact us.

February 09, 2024

I bought my 2023 Ford Explorer here yesterday. The process really good. Nathan Galbraith is my sale consultant. He is really great. More

by Kim Mang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2024

From first phone call with our salesman, Santiago Anaya, to driving out of the lot with our new truck, the whole process was seamless. He was able to answer all of our questions and walked with us through e More

by Jason G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santiago Anaya
January 04, 2024

Friendly ,professional, answered all our questions. Explained everything in a way we liked.very nice people More

by Bsl63hnt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Garcia
January 02, 2024

The staff was so easy & nice to deal with, from the vehicle salesman (Nathan - explaining the buttons n bells! ) to the financing salesman (Dan), finding us a great interest rate!! Thanks for this be More

by kjbird226
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Garcia
December 19, 2023

Very clean facility. Very nice employees. Chris was great. It was a great overall experience. More

by CJANKO51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Jankowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2023

I worked with Christopher Jankowski and he was just awesome. Made the whole process very quick and extremely easy. Also Joshua from finance department was awesome to work with. Traded in my car for a c More

by Krystian Tworzydlo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Jankowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2023

Nathan was great to work with. It was my first time buying a vehicle that was financed, and he made sure I understood the whole process from start to finish. More

by Hailcook08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2023

They gave me a great trade in value for my vehicle and worked to match my financing rate. Everything went smoothly and included follow up communication post sale from the sales manager and my sales rep. More

by Blackngold09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Strickling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

Listen’s to and understand ‘a the customer’s needs and takes care of them. More

by Rapidds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Teitelbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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