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Lake Ford

Milwaukee, WI

4.5
4,243 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs. Lake Ford's Service Center offers a full line of services including: -Express Oil Change Center -Rental Vehicles Available -After Hours Vehicle Drop Off -After Hours Key Drop Off -Complimentary Car Wash After Each Service Visit -Complimentary 21 Point Inspection After Each Service Visit
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4201 S 27th St

Milwaukee, WI

53221

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Showing 4,243 reviews

November 09, 2022

Good people to work with and good sales personal , they take good care of their customers More

by kenny_desi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Heine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Jankowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2022

We purchased a vehicle from out of-state, using an online web resource. The entire experience of working with Lake Ford in general, and Alec VanHecker in particular, was extremely smooth and hassle-free. W More

by jscooney02
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Heine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Van Hecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2022

Friendly knowledgeable staff. Always explain everything very clear and concise. Gorgeous building and great people. Best dealership in the city!! More

by CJANKO51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2022

This dealership provides adequate service for Ford cars. The service advisors are adequate, bit do not seem friendly or particularly knowledgeable about the cars. The service notice I received from my most More

by roger.retzlaff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska, Jim Stabl
November 06, 2022

Thank you all - for making my car purchase experience - enjoyable, quick & effortless...an All-Star Team! More

by tonieverts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Van Hecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Maneage, Daniel Garcia, Jieana Harb
November 03, 2022

Sales reps are very friendly, they don't try and push you to buy something you don't want. I walked out with a 2020 f150 ecoboost. Definitely coming back when I want to upgrade! Highly recommended dealership More

by Christian Del Aguila
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Strickling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Heine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Van Hecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J.J. Pucel
November 02, 2022

Everybody there is very friendly and helpful and continue to be friendly and helpful after the sale was complete More

by cmooresony
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alec Van Hecker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska, Joseph Sardina, J.J. Pucel
November 02, 2022

Went to lake ford for faulty window issue. They ordered the part and scheduled me for the part replacement and am open recall. Bringing the vehicle in next appointment, they did the recall bu More

by blancoblanca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cannot recall
November 01, 2022

Very nice and clean dealership with plenty of employees willing to help with any questions More

by garrettbong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.J. Pucel
November 01, 2022

It’s what you’d expect from a dealership. The service people are great, always friendly. Almost all services are way overpriced and I don’t feel that the mechanics are the most experienced. More

by debra.cascio17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska, Jim Stabl
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