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Lake Ford
Milwaukee, WI
4,225 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs.
Lake Ford's Service Center offers a full line of services including:
-Express Oil Change Center
-Rental Vehicles Available
-After Hours Vehicle Drop Off
-After Hours Key Drop Off
-Complimentary Car Wash After Each Service Visit
-Complimentary 21 Point Inspection After Each Service Visit
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,226 reviews
April 13, 2022
The dealership had my car for 2 weeks and tried to return it to me the first day I brought it, after they programmed the computer. I ended up going back to the dealership to prove my vehicle was still making it to me the first day I brought it, after they programmed the computer. I ended up going back to the dealership to prove my vehicle was still making the same horrendous rattling sound upon starting it up on their lot. They agreed to keep it and stated they were waiting on Ford to approve the next step of warranty work. They got me a service loaner after we had our verbal dispute which I appreciated. I picked up my vehicle 2 weeks later after I was notified it was completed, this past Monday. The vehicle is still making the same cam phaser rattling sound. I don’t understand how they could send me home with it and state everything is fixed. The vehicle didn’t sound like this when I purchased it. It shouldn’t sound like this now. I have been given no explanation for the continued rattling sound on start up. If this is a different problem, why wasn’t it addressed and fixed? Shouldn’t this have been explained to me before I drove it off the lot? I am confused and frustrated with this vehicle and this dealership. I don’t have confidence in this dealership’s ability to provide quality service, or repair my vehicle. More
by jsean0286
Verified Customer
April 13, 2022
Insurance is the best dealership I’ve ever dealt with. They’re honest, efficient, and client friendly. I can’t say enough about their service department. They’re honest, efficient, and client friendly. I can’t say enough about their service department. More
by shoch
Employees Worked With
Other Employees :
Nick Sigel, Craig Prochaska, J.J. Pucel, Jack Messenger, Brian Teitelbaum
April 11, 2022
Well handled and easy transaction. Vehicle was perfect. Hope to do business again in the future. Vehicle was perfect. Hope to do business again in the future. More
by spaulin
April 08, 2022
Great service from every aspect. I have used this dealership for over 17 years. The service writers are dependable and trustworthy. Better yet, the technicians behind them get the I have used this dealership for over 17 years. The service writers are dependable and trustworthy. Better yet, the technicians behind them get the job done correctly from the start. More
by babcockspring
Employees Worked With
Caleb Repinski
