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Lakeland Volkswagen
Lakeland, FL
2,936 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,936 reviews
Verified Customer
January 03, 2023
Young lady at front in service went above and beyond for the warranty company to pay for coverage. The individual working on my car was outstanding as well. the warranty company to pay for coverage. The individual working on my car was outstanding as well. More
by JOANNEPHRAIM
Employees Worked With
Matthew Lindberg, Katlyn Oldham
January 03, 2023
Matt was polite kind assertive knowledgeable respectful prompt and reassuring. Our family is thankful for his service to us during our vehicles repair. prompt and reassuring. Our family is thankful for his service to us during our vehicles repair. More
by cookpamela6
Employees Worked With
Matthew Lindberg
January 03, 2023
I took my brand new car in for my first oil change. The appointment was early in the morning and I even dropped it off the night before but they didnt finish up until late afternoon. This would have be The appointment was early in the morning and I even dropped it off the night before but they didnt finish up until late afternoon. This would have been fine but the car still wasn't ready when I came to get it. They'd said they just needed to reset the oil life... except I found this morning they didn't do it. Now I have to take time to bring the car back. I should have just gone to Kuhn Volkswagen dealership where we bought it but Lakeland was closer to our home. It doesn't save me anything if it takes two trips for a simple oil change. What happened to your service? Yikes! More
by acorngatesfarm
Employees Worked With
Katlyn Oldham
December 31, 2022
Hello. Came in for a recall on motor rod. Left in a donut tire do to tech cutting the passenger tire. Returned Monday to get the new tire out on. Asked for Came in for a recall on motor rod. Left in a donut tire do to tech cutting the passenger tire. Returned Monday to get the new tire out on. Asked for the new tire to go to the back and rotate the 2 in front to the back. Didn’t happen. Also Tech left grease on my door in several spots, left the tire all dirty and white cream grease all over tire and wheel. This was my first time here and will be my last. Seems like the tech can’t seem to do a great job. Thank you. More
by FELICIABLEDSOE
Employees Worked With
Matthew Lindberg
December 28, 2022
We were very pleased with our experience with Lakeland Volkswagen!! Our sales agent Will and finance agent Larry Riddle went above and beyond to make us feel valued as customers. This dealership team work Volkswagen!! Our sales agent Will and finance agent Larry Riddle went above and beyond to make us feel valued as customers. This dealership team works together as family. We love our new 2023 Taos! Kudos to all. More
by biresdon
December 27, 2022
Lakeland Volkswagen service is professional, efficient, knowledgeable, very personable. Definitely recommend the services as well as sales. knowledgeable, very personable. Definitely recommend the services as well as sales. More
by christineparkinson34
Employees Worked With
Other Employees :
Matthew Lindberg, Ashley Broyles, Katlyn Oldham
