Lakeland Volkswagen

Everything went smoothly, everybody was cool as xxxx. I’m looking forward to come back I’m looking forward to come back More

Made online appointment, but that doesn’t guarantee you a time. It’s first come first serve. That’s useless if you plan to wait on the car. time. It’s first come first serve. That’s useless if you plan to wait on the car. More

The service was fantastic! Kaitlyn went above and beyond to get our car repaired under warranty, as well as put us in a loaner while the work was being done. We will definitely Kaitlyn went above and beyond to get our car repaired under warranty, as well as put us in a loaner while the work was being done. We will definitely use them again! More

Buying my new car was simple. I appreciate the kindness and sense of humor. Everyone went out of their way. I appreciate the kindness and sense of humor. Everyone went out of their way. More

Let me start by saying the sales process was nice. I have no complaints, negotiations were good, felt like I got a good price, etc... However, the issues I have are post sales. No more than 12 hour I have no complaints, negotiations were good, felt like I got a good price, etc... However, the issues I have are post sales. No more than 12 hours later, the check engine light, TPMS light, Stability control light, etc... came on in the car. I sent a text simply stating, "I think we have a problem here." The response was why I am writing this review. They responded with "You bought a warranty.". So in short, they do not stand behind anything they sell. These are the items I had to address after I took delivery. 1. Fill all the tires to the correct pressure. They were at 28 and should be at 33. 2. Change the oil. It was about 2 quarts low and hadn't been changed. 3. Balance the tires, new tires were installed but they were not balanced which caused vibrations at high speed. If they can't do these simple things then beware of anything you buy. They had a customer for life on Sunday and lost that customer on Monday. More

Lakeland Volkswagen has excellent mechanics and customer service representatives. We will definitely keep going back to Lakeland VW for future work. service representatives. We will definitely keep going back to Lakeland VW for future work. More

I was happy that my moon roof was able to be closed besides an oil change. besides an oil change. More

The people are nice. Not happy with service. Something always goes wrong on my car after it’s worked on here. Not happy with service. Something always goes wrong on my car after it’s worked on here. More

Matt is helpful and knowledgeable. The whole experience went smoothly and my car was fixed faster than I expected. The whole experience went smoothly and my car was fixed faster than I expected. More

As a vw owner I want to maintain my car to the best of my ability. At my vw back home we get service deals, oil changes are currently $89 standard, and overall just cheaper. This location is about making the ability. At my vw back home we get service deals, oil changes are currently $89 standard, and overall just cheaper. This location is about making the most amount of money they can out of you. Really disappointed because it’s taking advantage of customers. There’s no good reason this vw dealer charges double the price that my dealer does back home. This is because of the manager, not the employees. Love VW, but not this dealer. More