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Lakeland Volkswagen
Lakeland, FL
2,490 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,490 reviews
Verified Customer
Helpful February 03, 2024
Friendly staff, excellent inventory and time efficient negotiation The sales staff stays in contact with their customers which is the primary reason I keep shopping at this dealer negotiation The sales staff stays in contact with their customers which is the primary reason I keep shopping at this dealer More
by LRHODE28
February 03, 2024
I have purchased 4 vehicles from this dealership and the primary reason is their sales staff. Michelle Barnett has assisted me in 3 of those purchases and I appreciate her commitment to service. I most rece primary reason is their sales staff. Michelle Barnett has assisted me in 3 of those purchases and I appreciate her commitment to service. I most recently acquired a 2024 Golf R that I've been tracking since it left Germany. I was very exciting to finally pick it up from the dealer. More
by LRHODE28
February 03, 2024
It was good. The Experience was what we expected. We were greeted, checked in quickly, contacted when ready and checked out quickly. The Experience was what we expected. We were greeted, checked in quickly, contacted when ready and checked out quickly. More
by Curtis & Caren
February 02, 2024
Ashley was so wonderful! She was very helpful and kept us up to date on the progress of our vehicle. She continued to check in with us knowing we were on a timeline. She cont She was very helpful and kept us up to date on the progress of our vehicle. She continued to check in with us knowing we were on a timeline. She continued to check in after we picked up the repaired car to make sure our daughter had arrived back to PA safely. She went above and beyond and I would happily work with her again! More
by mjkhanley
Employees Worked With
Ashley - service
February 02, 2024
They accommodated my needs since service was all day they gave me a ride home and back since I had other errands to run with my other car gave me a ride home and back since I had other errands to run with my other car More
by cameromike1
February 02, 2024
I felt like I was looking at cars with a good friend. At no point did I feel pressured to buy any one type of car. In my next purchase I will be a retuning customer At no point did I feel pressured to buy any one type of car. In my next purchase I will be a retuning customer More
by LITKEI21
February 02, 2024
Friendly. Attentive. Customer driven Consistent. Thorough. Knowledge regarding vehicle management and service. Kind. Responsible. Respectful Attentive. Customer driven Consistent. Thorough. Knowledge regarding vehicle management and service. Kind. Responsible. Respectful More
by Mbparadise406
February 02, 2024
very fast and respectful the dealership has been very helpful, i would recommend it to anyone helpful, i would recommend it to anyone More
by RESTRAIGHT
February 02, 2024
Lakeland is always helpful with my service needs. They are fast and efficient. Matthew was very to the point about it all and I appreciate that from a company. They are fast and efficient. Matthew was very to the point about it all and I appreciate that from a company. More
by RandyL
