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Lakeland Volkswagen

Lakeland, FL

4.3
2,913 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,913 reviews

September 17, 2020

The service dept at lakeland VW has always provided a great experience. I’ve never left unsatisfied with the quality of work or what they’ve done. No issues returning and would recommend them to anyone! More

by gima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Jeff Perard
September 17, 2020

Me and my husband just bought a Passat with Jeff. It’s was very easy to make a deal. Very different from another dealers we went to. I’ll definitely buy from them again. Great prices and no hidden fees. � More

by Danielle Marcondes
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Havard
September 16, 2020

Best car shopping experience I have every had. That says a lot as this is my 4th time purchasing a new vehicle. We was in and out! The sales rep listened to my wants and needs and was sure to only offer wha More

by ARSAWYER0221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Miller, Bradley Frazier
September 10, 2020

Good service being that it was a recall, however the upcoming service quote was both inaccurate and inappropriately priced had I not corrected it. You guys lost a loyal customer trying to make a few ext More

by daniel.trawick09
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Jonathan Fiermonti, Jeff Perard
September 10, 2020

We purchased our second vehicle, a 2020 Jetta from Brad, and had a great experience. The 70-mile drive from Orlando was well worth it, especially when we have a Volkswagen dealership just 10-miles away from More

by rriczu
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Frazier
September 09, 2020

Best deal on a VW and a good selection to choose from. Overall good experience. Typical high pressure in finance office. I would recommend this dealership and will return when I am in the market for a new More

by joel g
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hiram Mendez Mounier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Frazier
September 07, 2020

Trey was great answering questions and being there to help without being pushy. I have been a customer of Lakeland VW for over 10 years. Everyone is helpful and personable. More

by PATTY2595
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lawrence "Trey" Chapman
September 03, 2020

I was there for 3 hours after being told it would only take 45 minutes. All for a recall software update. The sales team is great. The service department needs more help, and seem understaffed. There was More

by WILLNOLEN85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bradley Frazier
September 02, 2020

My second time purchasing a new vehicle here went flawless. I showed up knowing exactly what i wanted and Hiram executed the sale perfectly. Will be back in the future. More

by DBLPUMPED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hiram Mendez Mounier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2020

Very pleasant surroundings, Staff was welcoming and polite. Bradley, Jeff and Jared were all friendly, knowledgeable and extremely efficient which made the overall purchase process quick and simple. En More

by kws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Miller, Bradley Frazier
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