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Lakeland Volkswagen
Lakeland, FL
2,937 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,937 reviews
May 14, 2020
We are so pleased with the service we received at Lakeland VW. Trey was our salesman and he went above and beyond with the general manager Jared to find the car we had envisioned. We love our new Atl Lakeland VW. Trey was our salesman and he went above and beyond with the general manager Jared to find the car we had envisioned. We love our new Atlas! Visit Lakeland VW before finalizing your decision on any car and ask for Trey! More
by Katie
Verified Customer
May 11, 2020
Good service, polite, prompt and clean environment. Nice staff, no significant issues of concern. No unnecessary up sale. Like the car wash after each service. 👍 staff, no significant issues of concern. No unnecessary up sale. Like the car wash after each service. 👍 More
by beestropanache
Employees Worked With
Jonathan Fiermonti
May 11, 2020
didn.t have to wait a long time for my 30000 check up I didn,t have to wait a long time for my service. I had an appointment and they were waiting for me.I don't have them telling me that i need this or t I didn,t have to wait a long time for my service. I had an appointment and they were waiting for me.I don't have them telling me that i need this or that, only what i need. More
by GFELLIN
Employees Worked With
Jeff Havard
May 11, 2020
Michelle was great salesperson. Was disappointed with Larry in financing. Should have been able to get a better rate than 5 5% since my credit score is 840. Larry in financing. Should have been able to get a better rate than 5 5% since my credit score is 840. More
by walsh1500
May 11, 2020
They're so professional, well trained, and very curtious. I cannot say enough good words about this dealership. I will definitely be back here again when it comes time for a new car! I cannot say enough good words about this dealership. I will definitely be back here again when it comes time for a new car! More
by manewell94
Employees Worked With
Other Employees :
Bradley Frazier
May 11, 2020
Tried to sell me an entire power steering assembly. Had second opinion just needs fluid. My son is there with Disney program. Can’t stand when dealerships take advantage of young people. Exactly why w second opinion just needs fluid. My son is there with Disney program. Can’t stand when dealerships take advantage of young people. Exactly why we don’t buy vw’s anymore. More
by rpm2965
Employees Worked With
Jonathan Fiermonti, Jeff Perard
May 11, 2020
Dealership personnel are courteous and friendly. Setting up an appointment is fast and easy. Building is very clean. If looking for a different vehicle there is a wide selection to choose from. I would r up an appointment is fast and easy. Building is very clean. If looking for a different vehicle there is a wide selection to choose from. I would recommend this dealership to my family and friends. More
by hollyinvt
Employees Worked With
Have already filled this out
May 10, 2020
Service Although this service was quite costly, I am very satisfied. Jonathan is someone whom I trust. He always gives me my options and the pros and cons o Although this service was quite costly, I am very satisfied. Jonathan is someone whom I trust. He always gives me my options and the pros and cons of each. Thanks!!! More
by melindawb
Employees Worked With
Jonathan Fiermonti
May 08, 2020
After reviewing the average cost to replace one wheel bearing I realized the $600 I was charged was excessive. Not happy. Feel used. The repair took less than 1 hr. bearing I realized the $600 I was charged was excessive. Not happy. Feel used. The repair took less than 1 hr. More
by DRUSSELL777
Employees Worked With
Brian Woerdehoff, Brian Woerdehoff
May 08, 2020
Great service and professional sales team. No pressure to purchase with outstanding knowledge and customer service. Plenty of financial options given to assist in the purchase and savings as well. purchase with outstanding knowledge and customer service. Plenty of financial options given to assist in the purchase and savings as well. More
by MaritzaMaya
Employees Worked With
Other Employees :
Brian Woerdehoff, Hiram Mendez Mounier
