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Lakeland Volkswagen
Lakeland, FL
2,937 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,937 reviews
May 07, 2020
Exceptional service and professionalism!! Brad was amazing from our initial conversation to the signing of the contract. If you are looking to purchase a car from honest people, Lakeland Volkswagen is amazing from our initial conversation to the signing of the contract. If you are looking to purchase a car from honest people, Lakeland Volkswagen is your place. Thank you for an enjoyable, stress free buying experience. I absolutely love my car!! More
by S Perry
Verified CustomerEmployees Worked With
Jared Miller, Bradley Frazier
May 06, 2020
Problem solved after two attempts but both service persons showed their upmost courtesy in trying to have my vehicle repaired both times. Ver good job! persons showed their upmost courtesy in trying to have my vehicle repaired both times. Ver good job! More
by R.POLITE72
Employees Worked With
Jonathan Fiermonti, Jeff Havard, Jeff Perard
May 04, 2020
Everything was great, they made the buying experience quick and enjoyable! We got our daughter her first car. She was over the moon happy. Thanks 😊 quick and enjoyable! We got our daughter her first car. She was over the moon happy. Thanks 😊 More
by LINDSAYN24
May 04, 2020
Trey was exceptional, and everyone there made the process smooth and easy. I felt valued and also felt we got a great deal on our trade AND on our new vehicle. Very excited about our new Atlas! smooth and easy. I felt valued and also felt we got a great deal on our trade AND on our new vehicle. Very excited about our new Atlas! More
by Mike0308
May 01, 2020
Wish you guys did Body work! Fast focused and nice to work with. Clean & well stocked waiting area. Well done & thank you 🙏 stay safe and be well. work with. Clean & well stocked waiting area. Well done & thank you 🙏 stay safe and be well. More
by laceywallace
May 01, 2020
Jeff was exceptional from the start. I had a few issues which they found were covered by warranty and he kept me informed every step of the way. Lakeland VW service department is top notch. Well done. which they found were covered by warranty and he kept me informed every step of the way. Lakeland VW service department is top notch. Well done. More
by SNYDERBRANON6
Employees Worked With
Jeff Perard
April 29, 2020
Had a pleasant visit to the dealership to have diagnostics run on my 2019 Jetta. Jeff met me promptly in the service bay when I pulled up and was very nice. diagnostics run on my 2019 Jetta. Jeff met me promptly in the service bay when I pulled up and was very nice. More
by ELBRUSILOW
Employees Worked With
Jonathan Fiermonti, Jeff Perard
April 29, 2020
The service at Lakeland VW was incredible! Would highly recommend. Trey was awesome to work with it - ask for him! The entire process was quick and easy thanks to him and Jared in finance. Couldn’t be hap recommend. Trey was awesome to work with it - ask for him! The entire process was quick and easy thanks to him and Jared in finance. Couldn’t be happier and will purchase from Lakeland VW/Trey again in the future. More
by ARA6115
Employees Worked With
Jared Miller, Lawrence "Trey" Chapman, Bradley Frazier
April 28, 2020
Very professional, i had a pleasant experience having both of my vehicles serviced at this dealer. All of the employees were great and very helpfull both of my vehicles serviced at this dealer. All of the employees were great and very helpfull More
by AMA122269
Employees Worked With
Jonathan Fiermonti
April 28, 2020
Great people! I purchased my first VW here and had the pleasure of working with a genuinely friendly and approachable team. I felt welcomed the entire time. Admitte I purchased my first VW here and had the pleasure of working with a genuinely friendly and approachable team. I felt welcomed the entire time. Admittedly, I hadn't bought a new car in nearly twenty years, so Michelle and Jared were very helpful in detailing the entire process. They answered all my questions sincerely and really made me feel at ease. I actually had fun! It was a great experience, and I love my new Jetta! More
by adr
